Claims Administrative Support Specialist

Progressive Insurance; Alabama; On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar company

Medical, dental & vision incl. free

Wellness & mental health programs

HSAs/FSAs & life insurance

Paid time off including volunteer time

Sick leave, disability leave

Parental & family leave; military pay

Diverse, inclusive culture with ERGs

Tuition assistance

Job summary

Progressive Insurance in Montgomery, AL is seeking an in-office administrative professional. The role supports daily clerical tasks, customer interactions, and teamwork within a fast-paced office environment.

Minimum qualifications include a high school diploma or GED (or 1 year of post-secondary education) and 1 year of admin or clerical experience. Benefits include a strong 401(k) plan, medical/dental/vision coverage, and paid time off.

Qualifications

• High School diploma or GED or higher; at least 1 year of admin/clerical support experience.
• Alternatively, at least 1 year of post-secondary education can substitute.
• Ability to work in an in-office, team-based environment.

Skills

Office equipment proficiency

Organizational skills

Multi-tasking

Team communication

Customer service & follow-up

Education

High School diploma or GED

One year post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

Minimum Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred Skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule

Monday through Friday 8:00 AM - 5:00 PM.

Location

This is a 100% in-office customer-facing position working in our Montgomery, AL office.

Compensation

• $17.31/hourly - $21.63/hourly
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical Requirements And Working Conditions

May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

We’ll consider qualified applicants with arrest and conviction records. Note that federal law may prohibit individuals with certain felony convictions from working in the insurance industry unless they have obtained the required regulatory authorization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.