Claims Adjuster Intern

Concord Group Insurance; Bedford (NH); On-site; USD 25,000 - 33,000; Full time

Job summary

Concord Group Insurance is inviting a motivated student to join our Claims Department as an Associate Claims Adjuster Intern for a 10–12 week summer program. You will work on real projects, receive on‑the‑job training, and be mentored by experienced adjusters to understand the end‑to‑end claims process.

You will gain exposure to Property & Casualty claims, and you will present your findings to senior leadership at the end of the internship.

Qualifications

• Intern should demonstrate eagerness to learn across insurance processes.
• Candidates should demonstrate critical thinking and problem-solving abilities.
• Ability to collaborate with a team and share ideas for better service.

Responsibilities

• Assist Claims Department leadership on special projects.
• Gain exposure to Property & Casualty claims including Physical Damages, Bodily Injury and Property.
• Present work and insights to senior leadership at internship end.
• Provide feedback to help improve the internship experience.

Skills

Desire to learn

Critical thinking

Teamwork

Organizational skills

Communication skills

Excel

Job description

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Hello, future Concord Group Insurance Intern! We're very excited to welcome you to our team this summer! As an Associate Claims Adjuster Intern, you'll be joining a collaborative group of Adjusters in our Claims Department. During your internship, you'll receive all the support you need to be successful including on-job training and mentorship from our talented team members. You won't just be job shadowing, you'll be doing real work through a series of projects and tasks designed by our senior leadership team.

Our 10-12-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you need to pursue a role with Concord Group Insurance post-graduation!

What You'll Bring

• A strong desire to learn! Our internships are designed to give you exposure to many aspects of the insurance industry
• Critical thinking and problem-solving skills
• The ability to work as part of a team. Collaboration between team members is a fundamental part of our company values; we learn from each other, lend a helping hand when needed and share ideas in order to best serve our policyholders and independent agents
• Proven organizational skills which will serve you well during your internship
• Effective communication skills including the ability to present and share information, and report analytical findings
• Experience with Excel
• At least a 3.0 GPA and a study focus in the following areas: Business Administration, Business Management, or Justice Studies

What You'll Learn

• What it means to be a mutual insurance company and how Concord Group Insurance helps protect what matters most, from the homes and cars that families rely on, to the small businesses that help communities thrive.
• How to utilize industry specific programs such as Claims Pro and Kaplan Financial
• The fundamentals of the claims process

What You'll Be Doing

• Working directly Claims Department leadership to complete special projects relating to claims activities
• Gaining exposure to all types of Property & Casualty claims, including Physical Damages, Bodily Injury and Property
• Helping us build an even better internship experience through your insights and feedback!
• At the conclusion of your summer internship, you will present your work, skills, achievements and experience to our senior leadership team

Why Concord Group Insurance

Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal insurance solutions. The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A+ (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont.

At Concord Group, we believe in more than just insurance, we believe in our people. Our associates thrive in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do.

Starting your career with The Concord Group means joining a team that values people first and gives you the opportunity to grow, give back, and make a lasting difference in the lives of those we serve.

Equal Employment Opportunity

The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.

The Concord Group participates in E-Verify.