Auto/Physical Damage Claims Representative

Concord Group Insurance; Bedford (NH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Generous paid time off program

401(k) plan with company match

Job summary

Concord Group Insurance located in Bedford, New Hampshire, is looking for a Branch Claims Representative. The successful candidate will investigate and evaluate insurance claims while providing service to agents and insureds. A Bachelor’s degree or equivalent experience is required alongside at least one year in insurance claims. The position offers a competitive salary between $60,000 and $75,000, along with a comprehensive benefits package that promotes wellbeing and professional growth.

Qualifications

• Bachelor’s degree or direct equivalent experience with property/casualty claims handling.
• Minimum of one year of insurance claims experience required, may be waived at Company discretion.
• Ability to write reports and compose correspondence.
• Ability to effectively deal with diverse individuals and maintain confidentiality.

Responsibilities

• Investigate, evaluate, and settle entry-level insurance claims.
• Study insurance policies and develop knowledge of Company products.
• Learn and comply with claim handling procedures.
• Develop skills in claim negotiations and settlements.

Skills

Claims handling

Mathematical problem-solving

Written communication

Organization

Confidentiality and data security

Education

Bachelor’s degree or equivalent experience

Job description

Job Description

The Branch Claims Representative investigates, evaluates, and determines the appropriate disposition of all types of claims arising out of the Company’s business. This job also provides service to agents, insureds, and others in the course of handling those claims to their conclusion. Work is performed under general supervision.

Responsibilities

• Investigate, evaluate, and settle entry-level insurance claims
• Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products.
• Learn and comply with claim handling procedures.
• Develop skills in claim negotiations and settlements.
• Effectively service needs of agents, insureds, and others.
• Meet with people involved with claims, sometimes outside of our office environment.
• Use technology-based information for reference, enter information into computer systems and develop specialized skills, including but not limited to property estimating, auto estimating, and use of computer-based programs as tools.
• Obtain and maintain appropriate adjuster’s license(s) as required.

Requirements

• Bachelor’s degree or direct equivalent experience with property/casualty claims handling
• A minimum of one year of insurance claims experience is required. This requirement may be waived or changed, at Company discretion, based on prior education and/or experience.
• Ability to write reports and compose correspondence.
• Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents).
• Ability to effectively deal with a diverse group of individuals
• Ability to maintain confidentially and data security.
• Ability to organize data, multi-task and make decisions independently

Benefits

At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.

Compensation

We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities. For this position, the anticipated annualized starting base pay range is: $60,000 - $75,000.

Equal Employment Opportunity

The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law. The Concord Group participates in E-Verify.