Claims Adjuster: Customer-Centric Problem Solver

Brown & Brown Insurance; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401k

Tuition reimbursement

Paid time off

Discounts

Job summary

Brown & Brown Insurance in Dallas, TX is seeking a Claims Adjuster to evaluate claims from start to finish with a strong focus on customer service and accuracy.

Ideal candidates have 1–2 years of claim handling experience and excellent written and verbal communication; bilingual abilities are a plus. The role rewards initiative, integrity, and confidentiality. Must be able to manage high call volumes and work both independently and in a team.

Qualifications

• 1–2 years claim handling experience.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite and industry standard web applications.
• Ability to maintain a high level of confidentiality.

Responsibilities

• Handles claims from initial contact through to conclusion.
• Thoroughly investigates claims and verifies eligibility.
• Maintains positive customer relationships and seeks to enhance organizational skills.
• Manages a high call volume with exceptional communication and customer service skills.
• Successfully works independently and in a team atmosphere.
• Adapts and uses critical thinking and problem-solving.

Skills

Claim handling

Communication skills

Confidentiality

Bilingual (helpful)

Tools

Microsoft Office Suite

Industry web applications

Job description

Brown & Brown Insurance in Dallas, TX is seeking a Claims Adjuster to evaluate claims from start to finish with a strong focus on customer service and accuracy.

Ideal candidates have 1–2 years of claim handling experience and excellent written and verbal communication; bilingual abilities are a plus. The role rewards initiative, integrity, and confidentiality. Must be able to manage high call volumes and work both independently and in a team.