Claims Adjuster - Alpine Rio

CRC Insurance Services, Inc.; Flower Mound (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

New parent leave

Restricted stock units

Deferred compensation plan

Job summary

CRC Group seeks a dedicated Claims Adjuster to process and settle claims, evaluate policy coverage, and coordinate with insureds, attorneys, and agents. The role includes preparing reports and traveling to meetings as needed.

The position requires a license, strong communication skills, and proficiency with MS Office. Regular in-office work with periodic travel ensures timely, professional claim handling.

Qualifications

• High School Diploma required.
• College degree or equivalent work experience.
• Claims Adjuster's license required.
• Strong organizational/time management skills.
• Ability to meet deadlines under time constraints.
• Excellent verbal and written communication skills.
• Proficient with MS Office and basic office equipment.
• Ability to travel occasionally, including overnight.
• Ability to work with diverse groups.

Responsibilities

• Review policy to determine coverage; if unclear, consult coverage counsel.
• Settle claims within settlement authority when possible.
• Coordinate with adjusters, insureds, attorneys, agents for efficient handling.
• Attend mediations and negotiate settlements within authority.
• Oversee vendor reports and audit invoices for accuracy.
• Process incoming and outgoing claims and vendor payments.
• Maintain loss fund and report statuses.
• Review and recommend policy wording changes.
• Run daily/weekly/monthly status reports.
• Travel for client meetings, mediations, and underwriting meetings (~25%).

Skills

Strong verbal and written comms

Time management

Organizational skills

Proficient in MS Office

Ability to travel

Education

College degree or equivalent work experience

High School Diploma

Claims Adjuster's license

Tools

Microsoft Office

Job description

Flower Mound, TX

Full time

R0000003042

Regular or Temporary:

Regular

Language Fluency:

English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Process claims, which includes evaluating policy for coverage; working with the insured, outside adjusters, agents and attorneys on the claim

and coordinating the payment of claims. In addition, prepare reports such as loss runs and monthly bordereau.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Review policy to determine if loss is covered. If questionable, then hire attorney for coverage counsel for coverage analysis.
2. Settle claims within settlement authority, where applicable.
3. Work with adjusters, insureds, attorneys, agents and others to assure the claim is handled efficiently and professionally.
4. Attend mediations, when applicable and negotiate settlement within authority.
5. Oversight of vendors (attorneys/adjusters/experts) for accuracy in reporting. Audit invoices for accuracy.
6. Process incoming and outgoing claims and vendor payments.
7. Maintain loss fund.
8. Must review and recommend policy wording changes.
9. Perform claim status requests and updates.
10. Prepare daily, weekly and monthly reports.
11. Travel for meetings with clients, mediations and underwriters. Approximately 25% of time will be out of the office.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High School Diploma
2. College degree or equivalent work experience
3. Claims Adjuster's license
4. Good organizational/time management skills
5. Ability to work under time constraints and meet deadlines
6. Strong verbal and written communications skills
7. Ability to operate a computer, calculator, multi-line phone, fax machine, copier and other office equipment
8. Knowledge and use of correct spelling and grammar
9. Ability to write legibly
10. Ability to effectively interact with employees at all levels of the organization and with a variety of people from diverse backgrounds
11. Ability to adhere to all organizational policies and procedures
12. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
13. Ability to travel, occasionally overnight

Preferred Qualifications:

1. Previous administrative support experience

General Description of Available Benefits for Eligible Employees of CRC Group:

At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) Pay Transparency Nondiscrimination Provision E-Verify (https://www.e-verify.gov/employees/employee-rights-and-responsibilities)

Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.

Why CRC Group?

• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.

Who We’re Looking For

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.