Claims Adjuster

Charger Logistics Inc; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefit Package

Career Growth

Job summary

Charger Logistics Inc. in Dallas is seeking a claims professional to evaluate and adjudicate complex bodily injury and property damage claims arising from company vehicles and operations.

You will oversee investigations, prepare summaries, and ensure compliance with regulatory requirements. The role involves negotiation with insurers, managing litigation files, maintaining databases, and coordinating with Safety/Compliance teams.

Qualifications

• Post-secondary education in insurance or related program.
• 2+ years trucking, claims or safety experience preferred.
• Experience with commercial lines and transportation liability.
• Strong MS Outlook and Excel skills.
• Ability to maintain confidentiality and stay calm in crisis situations.

Responsibilities

• Evaluate and adjudicate complex bodily injury and property damage claims, ensuring regulatory compliance.
• Oversee investigation, evaluation, and resolution of claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and subrogation purposes.
• Ensure bodily injury claims are handled per industry best practices and company policies.
• Negotiate with insurers, claimants, and third-party representatives; maintain litigation files.

Skills

Customer service

Time management

Organizational skills

Multi-tasking

Crisis management

Education

Post-secondary education in an Insurance program or related program

Tools

Microsoft Outlook

Excel

Job description

As a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
• Adjust physical damage claims including unreported damage claims.
• Negotiates directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators.
• Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Reporting of claims and accidents as necessary.
• Be available on-call for nights and weekends for serious accidents and other duties as necessary.
• Selects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claims
• Updating and posting payments for repairs.
• Order police reports, Set-up new claim files, confirmation of loss to insurer & broker
• Communicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant items

Requirements

• Post-secondary education in an Insurance program or related program.
• 2+ years of experience in trucking, claims or safety and compliance is preferred.
• Experience with commercial lines and transportation liability
• Advanced knowledge of Microsoft Outlook and Excel
• Strong multi-tasking, time-management, customer service, and organizational skills
• Ability to maintain a high level of confidentiality
• Ability to stay calm in crisis situations

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth