Claims Account Executive

Marsh; Atlanta (GA); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid Work

Stock purchase opportunities

Tuition reimbursement

Charitable contribution match programs

Job summary

McGriff Specialty, a division of Marsh Agency, seeks a Claim Account Executive to build strategic client relationships, understand client business needs, and guide complex claims with insurers. You will review coverages, determine outcomes, and deliver clear written responses to rights letters while providing recommendations tailored to each client.

This role emphasizes education of clients and internal teams, mentoring, and pursuit of new business opportunities.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Ten years of experience in a claim adjuster/broker claim consulting role.
• Insurance Adjuster’s License per local requirements.
• Multi-line claim experience.
• Read and interpret complex policies and contracts.
• Strong writing skills for complex issue explanations.
• Excellent deductive reasoning and problem-solving abilities.
• Experience in insurance carrier underwriting would be advantageous.

Responsibilities

• Develop and foster strategic client relationships with a focus on client needs and timely communications.
• Handle all claims within upper and Jumbo segments with limited supervision.
• Support carrier-provided claim adjusting services and improve client relations.
• Confirm coverage and manage claims to positive outcomes for assigned clients.
• Provide written responses to reservation of rights letters and coverage denials.
• Educate internal and external clients on policies, coverages, and risk management.
• Mentor internal consultants and support a team approach.
• Identify and pursue new business opportunities with clients.

Skills

Multi-line claims experience

Writing skills

Analytical thinking

Tech literacy

Deductive reasoning

Education

Bachelor's degree or equivalent work experience

Insurance Adjuster's License

ARM or AIC designation

Tools

Job description

Description:

Our not-so-secret sauce.

Award winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claim Account Executive at McGriff Specialty , a division of Marsh Agency.

Marsh Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Claim Account Executive on the McGriff Specialty Team , you will:

• Develop, foster strategic client relationships, understanding client's business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client related communications.


• Handle all claims within the upper and Jumbo segments with little direct supervision.


• Enhance McGriff Insurance Services Inc.'s relations with key customers; and assist in the direction of carrier-provided claim adjusting services.


• Confirm coverage and accurately manage claims to positive outcomes for assigned clients.


• Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.


• Provide educational presentations to both internal and external clients on various policies, coverages, management issues and emerging risk.


• Aide Claim Manager as a resource by mentoring and developing internal consultants.


• Conduct studies for clients in areas such as: (select as appropriate to the position) Cost of Risk


• Containment and Claim Mitigation.


• Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff.


• Participate in the development and review of service plans.


• Identify, pursue appropriate business development opportunities with new and existing clients.


• Maintain knowledge of insurance/risk management-related technical developments and claim trends ensuring that client studies reflect best current thinking.


• Support sales and service marketing efforts related to account renewals and new business opportunities.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Bachelor's degree or equivalent work experience


• Ten years of experience in a claim adjusters role or broker claim consulting role


• Insurance Adjuster's License and licensed in accordance with local requirements


• Multi-line claim experience


• In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract


• Understand and apply computer and communications technology applicable to the position


• Superior writing skills to convey and explain complex issues and ideas


• Excellent deductive reasoning skills and problem solving ability

Preferred Qualifications:

• Experience in insurance carrier underwriting


• Continuing Education and professional associations to stay abreast of insurance claims matters


• Prior brokerage experience


• Associate in Risk Management (ARM) or Associate in Claims (AIC) designation

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrated opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering


• Tuition reimbursement and professional development opportunities


• Hybrid Work


• Charitable contribution match programs


• Stock purchase opportunities

Learn more about McGriff, a division of Marsh Agency

To learn more about McGriff, a division of Marsh Agency, check us out online: https://www.mcgriff.com/

For careers at McGriff visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

https://www.linkedin.com/company/mcgriff

https://www.linkedin.com/company/marsh-mclennan-agency

https://www.instagram.com/lifeatmma/

https://www.facebook.com/LifeatMMA

https://twitter.com/marsh_mma

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in join