Claim Examiner Associate – Dallas Office

Austin Community College; Dallas (TX); On-site; USD 30,117 - 42,895; Full time

Benefits offered by this job

401k Savings Plan

Medical, Dental and Vision Health Benefits

Paid Holidays and PTO

Internal Wellness Program

Job summary

A leading insurance provider is seeking a Workers’ Compensation Claims Examiner Associate in Dallas, TX. The successful candidate will investigate and resolve employee injury claims while ensuring fair and efficient claim handling. With opportunities for career growth, candidates must have a 4-year degree or 3 years of relevant experience, strong analytical skills, and a keen attention to detail. A competitive salary of $26.50/hr is offered, along with comprehensive health benefits and a supportive work environment.

Qualifications

• Strong analytical, communication, and problem-solving skills are required.
• Ability to work collaboratively and independently in a fast-paced environment.
• Interest in building a long-term career in insurance or claims management.

Responsibilities

• Investigate and resolve employee injury claims.
• Assess liability through detailed evaluations.
• Interview claimants and review medical files.

Skills

Analytical skills

Communication skills

Problem-solving skills

Organizational abilities

Attention to detail

Education

4-year degree or 3 years of relevant experience

Job description

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AmTrust is a major player in the commercial P&C market and the third largest workers' compensation provider in the U.S. Our small business insurance product suite continues to expand with Cyber, BOP, Employment Practices Liability Insurance (EPLI), Package and other core coverages and capabilities, including more middle-market and large accounts.

As a Workers’ Compensation Claims Examiner Associate, you'll dive into investigating and resolving employee injury claims. You'll be the key link between injured workers, healthcare providers, employers, and legal teams, ensuring fair and efficient claim handling. Master examination by assessing liability through detailed evaluations, hone investigation skills by interviewing claimants and reviewing medical files and sharpen negotiation tactics for fair claim resolutions. Ultimately, you'll confidently settle claims using your investigative insights.

Note, this is an in-office opportunity out of our Dallas, TX office.

Responsibilities

At AmTrust, we are excited about fostering organic growth and promoting from within! This training program is your gateway to an exciting Claims career journey. Our commitment to your growth doesn't stop when the training ends. AmTrust is dedicated to continually nurturing and training all adjusters to advance their careers in claims. Whether you're eager to climb the ranks in adjusting or aspire to leadership roles, we're here to develop top-notch adjusters and future leaders through this rewarding program!

Qualifications

Requirements

• 4-year degree OR 3 years of relevant experience – ideal candidate for the role is a recent graduate or early-career professional interested in a dynamic, intellectually engaging role.
• Strong analytical, communication, and problem-solving skills.
• Strong organizational abilities and attention to detail.
• Ability to work collaboratively and independently in a fast-paced environment.
• Interest in building a long-term career in insurance or claims management.
• 15-22 Paid Holidays and 18 days of PTO.
• Monday through Friday work schedule – no nights or weekends required.
• 401k Savings Plan
• Medical, Dental and Vision Health Benefits – including spouses and children.
• Internal Wellness Program with yearly discounts and incentives.
• Paid training and State Licensure.

Why Claims?

A Claims career is dynamic and intellectually stimulating, enhancing your skills in policy interpretation, legal understanding, and medical expertise. You’ll collaborate with defense attorneys, engage in trials and mediations, and hone investigative, analytical, and negotiation skills. Exposed to facets like Underwriting, Loss Control, Managed Care, and SIU, Claims opens diverse career paths with technical and leadership growth—perfect for making an impact and building a lasting career.

Why Insurance?

AmTrust provides insurance protection, warranty programs and risk management expertise to small businesses, professional and financial services firms, retailers, and manufacturers worldwide. The insurance industry is vital for economic stability, offering financial protection and career opportunities with $932.5 billion in premiums and 2.98 million US employees in 2024. Careers include Claims, Loss Control, Underwriting, Actuary, and Sales, with resilience to economic fluctuations and skills transferable across sectors.

The expected salary for this role is $26.50/hr.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.