Complex Claim Specialist, Excess & Surplus

AmTrust Financial Services Inc.; United States; Remote; USD 125,000 - 155,000; Full time

Job summary

AmTrust Financial Services is seeking an Excess and Surplus Complex Commercial Claims Adjuster to handle litigated and non-litigated CGL claims. This role supports coverage analysis, risk transfer, and claims strategy, with potential remote work and relocation to one of our claims offices.

The ideal candidate has 5+ years in CGL claims, strong contract analysis, excellent communication, and licensure as required. CPCU/AIC preferred.

Qualifications

• 5+ years of experience in handling or litigating commercial general liability claims.
• Strong contractual analysis including analysis of insurance contracts for coverage and risk transfer obligations.
• Proficient with paperless claim file systems and related tools.
• High level of technical claim and legal knowledge and skills.
• Excellent written and oral communication abilities.
• Ability to influence stakeholders and interact with internal/external parties effectively.
• Skilled negotiator with strong decision making.
• Adjuster licensing as required; CPCU/AIC designation preferred.

Responsibilities

• Recognize exposures and ensure reserving is appropriate and timely.
• Evaluate coverage issues and risk transfer opportunities.
• Ensure proper investigation, retain necessary experts, and engage counsel as needed; negotiate strategies.
• Communicate exposures clearly to internal and external audiences.
• Formulate effective resolution strategies for best overall outcomes.
• Travel as needed for mediations, trials, or related meetings.
• Perform other duties as assigned.

Skills

Litigation experience

Contract analysis

Communication skills

Negotiation skills

Insurance knowledge

Licensing

Technical claims knowledge

Tools

Claim software

Job description

Overview

Amtrust Financial Services, a fast growing commercial insurance company, is seeking an Excess and Surplus Complex Commercial Claims Adjuster. This position can be located in one of our claims offices, with the possibility of working remotely. The successful candidate will directly handle both litigated and non-litigated commercial general liability claims. The successful candidate will also exhibit a strong proficiency in insurance coverage analysis and risk transfer. This position will report to an AVP of Claims.

Responsibilities

• Recognizing exposures and ensuring reserving is appropriate and timely
• Evaluating coverage issues and risk transfer opportunities
• Ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, proper negotiation strategy is employed.
• Effectively communicate exposures both internally and externally
• Overall responsibility for formulating proper resolution strategy to ensure best total outcome.
• Position may require periodic travel to attend meditations, trials and / or other related meetings
• Perform other duties as assigned

Qualifications

• Minimum of 5+ years' experience in the handling or litigating of commercial general liability claims.
• Strong contractual analysis skills to include the analysis of insurance contracts for coverage analysis and other contracts for risk transfer obligations/opportunities
• Proficient computer skills required to navigate our paperless claim file system.
• Possesses a high level of technical claim and legal knowledge and skills.
• Excellent communication skills both written and oral.
• Ability to professionally interact at a high level with parties both internal and external to AmTrust.
• Ability to effectively influence others without damaging relationships.
• Skillful negotiator.
• Adjuster licensing as required
• CPCU designation/AIC certification preferred.

The expected salary range for this role is $125K-$155K/year.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.