Workers' Compensation Claims Examiner

AmTrust Financial Services, Inc.; South Jordan (UT); On-site; USD 53,300 - 72,000; Full time

Job summary

A fast-growing insurance company is seeking a Claims Examiner I for its Workers’ Compensation team in South Jordan, UT. The candidate will be responsible for investigating and resolving claims with a focus on effective communication and detail orientation. Prior experience in insurance is preferred, along with an active adjuster license. The role offers a hybrid working model and provides a competitive salary in the range of $53,300-$72,000 annually.

Qualifications

• Prior insurance or claims experience preferred.
• Active adjuster license preferred; ability to obtain licensure required.
• Competence with common office software.

Responsibilities

• Review, investigate, and process incoming claims per policies.
• Analyze documentation to determine claim validity.
• Communicate with stakeholders for claim resolution.
• Maintain accurate claim files.
• Provide professional customer service during claims process.

Skills

Analytical skills

Organizational skills

Problem-solving skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Associate or bachelor's degree

Tools

Microsoft Office Suite

CRM/claims systems

Job description

AmTrust Financial Services is growing fast and looking for a Claims Examiner I to join our Workers’ Compensation team. You’ll investigate and resolve claims quickly and accurately, using strong research and negotiation skills to deliver great results. Prior insurance experience— even outside workers’ comp or commercial lines— and an adjuster license are preferred.

This role is hybrid out of our South Jordan, UT office

Responsibilities

• Assist in reviewing, investigating, and processing incoming claims in accordance with company policies and regulatory guidelines.
• Gather and analyze documentation, statements, and other supporting materials to determine claim validity and coverage.
• Communicate with policyholders, vendors, and internal teams to ensure timely and accurate claim resolution.
• Maintain detailed and accurate claim files and documentation.
• Provide clear, empathetic, and professional customer service throughout the claims process.
• Identify potential subrogation and fraud indicators and escalate as appropriate.
• Support senior adjusters and team members with claim-related tasks and administrative duties.
• Participate in training and development programs to build technical and industry knowledge.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Prior insurance or claims experience preferred.
• Active adjuster license preferred; ability and willingness to obtain licensure required (company-paid training available).
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with professionalism and integrity.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Competence with common office software (Microsoft Office Suite, CRM/claims systems a plus).

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

The expected salary range for this role is $53,300-$72,000 annual.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.