Claim Examiner I

AmTrust Financial Services, Inc.; Las Vegas (NV); On-site; USD 53,300 - 67,000; Full time

Benefits offered by this job

Medical & Dental Plans

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services, Inc. in Las Vegas seeks a Claims Adjuster to investigate claims and manage coverage issues effectively. The ideal candidate must possess a Bachelor’s degree, 3+ years of claims experience, and have strong negotiation skills. This role offers a competitive salary ranging from $53,300 to $67,000 annually, along with benefits like medical and dental plans, 401k savings, and paid time off.

AmTrust values diversity and provides excellent career advancement opportunities for all employees.

Qualifications

• 3+ years claims handling experience required.
• State licensure as required for the role.
• Preferred: 2+ years of specific Worker's Compensation experience.

Responsibilities

• Investigate claims by making timely contact with involved parties.
• Analyze coverage issues and draft positions as needed.
• Negotiate litigated claims to gain trust of negotiators.
• Manage time effectively while prioritizing tasks.
• Establish effective relationships with customers.

Skills

Claims handling experience

Investigation skills

Negotiation skills

Proficiency in MS Office

Knowledge of insurance theory

Education

Bachelor’s degree or equivalent experience

Job description

Responsibilities

• Investigates the claim or coverage by making timely and appropriate contact with involved or interested parties including but not limited to the insured or employer representatives, claimant or injured workers, witnesses and producers.
• Analyzes coverage that may or may not be applicable to the claim by policy or statutes. Reviews coverage issues as needed with supervisor and drafts positions as required.
• Establishes reserves based on estimating most likely outcome of a claim based on the facts for the case and company standard. Adjust reserves based on fact, company standard and experience.
• Occasionally claims adjusted by an Adjuster I will involve working with internal or assigned Legal Counsel. Build strong relationships, applying company principles and standards in partnership with internal legal counsel.
• Effectively negotiates litigated claims. Gains trust of other parties to negotiations and demonstrates good sense of timing.
• Depending on the type of claim may:
  • Communicate with internal Managed Care and Medical resources to ensure coordination with Medical providers on the development and authorization of appropriate treatment plans as well as accurate billing.
  • Obtain medical records and reports, police, ambulance and agency reports; photographs and measurements.
  • Leverages and builds critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues.
  • Writes in a clear, succinct and fact-based manner in Claims files as well as in other communication.
• Demonstrates ability to learn technical materials and learns from mistakes.
• Manages time and diary entries effective and efficiently, prioritizing work in a fast-paced environment.
• Establishes and maintains effective relationships with customers and gains their respect and trust.
• Performs other functional duties as requested or required.

Qualifications

Required:

• Bachelor’s degree or equivalent experience
• 3+ years claims handling experience
• State licensure as required
• Demonstrated proficiency with MS Office suites
• Demonstrated skills in investigation, evaluation and negotiation
• Strong knowledge of insurance theory and practices

Preferred:

• 2+ years of specific Worker's Compensation experience preferred
• Ability to travel is required for some positions

The expected salary range for this role is $53,300-$67,000/yr.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.