Civilian Security Officer - Full Time

Bally's Corporation; Lincoln (RI); On-site; USD 22,000 - 31,000; Full time

Job summary

Bally's Lincoln Casino Resort in Lincoln, RI, seeks a Security Officer to monitor entrances, perform ID checks, operate the dispatch center, and maintain logs and badges. The role requires roving patrols, guest assistance, and strict adherence to state law.

Staff may rotate shifts and work in varied environments, including exposure to potentially hazardous conditions. The position emphasizes vigilance, collaboration with multiple departments, and accurate record-keeping to ensure guest and staff

Responsibilities

• Strategically posted at the facility’s three entrances 24 hours a day to observe guests entering and departing.
• Check identification of individuals entering Twin River in compliance with Rhode Island state law.
• Staff the Security Dispatch Center 24 hours a day and coordinate responses using Surveillance, Fire/EMS, Police and other departments.
• Maintain CAD (computer aided dispatch) log for all calls for service.
• Staff the Card and Destruction Room daily; inspect and cancel all cards and dices removed from the gaming floor and log all entries.
• Staff the Badging Office and create/modify the C-Cure badges for staff, vendors, and visitors; monitor surveillance cameras.
• Possess extensive knowledge of all Twin River Casino’s facilities.
• Assist guests by providing information and services or directing guests to the appropriate source for assistance.
• Rove self-parking lots, valet, exterior of casino, and issue temporary badges as needed.
• Report hazardous, dangerous, or unsafe conditions to security immediately.
• Cannot act as current law enforcement security officers or assist with disturbances or arrests.
• Perform other duties as assigned by supervisor.

Job description

Responsibilities:

• Strategically posted at the facility’s three entrances 24 hours a day. To observe guests entering and departing the property.
• Check identification of individuals entering Twin River in compliance with Rhode Island state law.
• Staff the Security Dispatch Center 24 hours a day. Officers assigned to dispatch will answer phones, answer/monitor all radio communications from all departments, will monitor surveillance cameras (non-gaming areas), and dispatch the appropriate response utilizing Surveillance, Fire/EMS, Police, and other departments in a coordinated manner.
• Employees will maintain CAD (computer aided dispatch) log for all calls for service.
• Staff the Card and Destruction Room 7 days a week. Officers assigned to the Destruction Room will inspect and cancel all cards and dices that are removed from the gaming floor daily. Officer will maintain logs of all visitor’s, staff, and inventory that enters the Destruction Room.
• Staff the Badging Office and create and modify the C-Cure badges for staff, vendors, and visitor to the property. Maintain all logs the CAD (computer aid dispatch). Will monitor surveillance cameras (non-gaming areas).
• Possess extensive knowledge of all Twin River Casino’s facilities.

• Assist guests by providing information and services or directing guests to the appropriate source for assistance.
• May rove self-parking lots, valet, exterior of casino, and staff the badge office for employee check distribution and issuance of temporary badges.
• Report any observations concerning hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees to security immediately.
• Unable to act as current law enforcement security officers and cannot assist with disturbances or arrests.
• Perform other duties as assigned by supervisor.

Working Conditions:

• Differing hot, cold, noisy, wet, dry, dirty, smoky, and dusty environments.
• Rotating shifts.
• Contact with violent individuals.
• Work in a moderate noise level environment, increasing to loud at times.

Target Hourly Range: $19.00

Bally's Lincoln Casino Resort: About | LinkedIn

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.