Civil Rights Administrative Support Specialist

State-of-Iow; Des Moines (IA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health, dental, vision,

PTO and holidays

IPERS pension and 401A plan

Flexible Spending Accounts

Employee discounts

Job summary

The Iowa Office of Civil Rights (IOCR) is hiring an Administrative Support Assistant 3 to join our mission-driven team in Des Moines. You will support the legal staff by gathering documents, conducting interviews, and drafting reports that are shared with involved parties.

This role requires organization, attention to detail, and the ability to communicate effectively with the public. IOCR offers a comprehensive benefits package and opportunities for professional growth.

Qualifications

• Two years of general office/clerical experience or equivalent education/experience as described in the minimum requirements.
• Ability to engage with the public and collect information accurately.
• Strong written and verbal communication skills are essential.

Responsibilities

• Performs intake process for civil rights complaints received by IOCR.
• Processes complaints under the Iowa Civil Rights Act and relevant federal statutes.
• Engages with the public via telephone and email.
• Handles federal transmittal documentation to ensure contract compliance.
• Collaborates with a team of legal professionals to support civil rights enforcement.

Skills

Public communication

Administrative support

Legal administrative experience

Education

Two years of education

Job description

The Iowa Office of Civil Rights (IOCR) is hiring an Administrative Support Assistant 3 to join our mission-driven team in Des Moines. You will support the legal staff by gathering documents, conducting interviews, and drafting reports that are shared with involved parties.

This role requires organization, attention to detail, and the ability to communicate effectively with the public. IOCR offers a comprehensive benefits package and opportunities for professional growth.