Civil Rights Administrative Support Specialist

State of Iowa; Des Moines (IA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

IPERS pension

401A retirement plan

Flexible Spending Accounts

Employee discounts

Job summary

IOCR in Des Moines, Iowa, seeks an Administrative Support Assistant 3 to support the legal team, handle intake for civil rights complaints, and assist with document collection, interviews, and drafting reports. This role suits detail-oriented, communicative professionals who thrive in public service.

Join a mission-driven office that enforces the Iowa Civil Rights Act, offers comprehensive benefits, a flexible yet professional work environment, and opportunities to contribute to fairness and

Qualifications

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of two years of education and/or full-time experience (as described above).
• Current, continuous experience in the state executive branch with six months as Administrative Support Assistant 2 or eighteen months as Administrative Support Assistant 1.

Responsibilities

• Performs intake process for civil rights complaints received by the IOCR.
• Process complaints under the Iowa Civil Rights Act and federal statutes.
• Engage with the public via telephone and email.
• Process federal transmittal documentation to ensure contract compliance.
• Work closely with a team of legal professionals dedicated to civil rights in Iowa.

Skills

Administrative support

Legal administrative experience

Public engagement

Communication skills

Job description

IOCR in Des Moines, Iowa, seeks an Administrative Support Assistant 3 to support the legal team, handle intake for civil rights complaints, and assist with document collection, interviews, and drafting reports. This role suits detail-oriented, communicative professionals who thrive in public service.

Join a mission-driven office that enforces the Iowa Civil Rights Act, offers comprehensive benefits, a flexible yet professional work environment, and opportunities to contribute to fairness and