Civic Programs Manager: Events & Operations

Leadership Greater Chicago, Inc.; Chicago (IL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Employee Assistance Program

Job summary

Leadership Greater Chicago in Chicago is seeking a Program Manager to organize and run the Signature Fellows Program and Leadership Series. You will manage recruitment, evaluation, and event logistics to ensure a premier participant experience.

You will work with senior leaders, speakers, vendors, and partners, maintaining databases and coordinating communications, schedules, and budgets to deliver world-class programs.

Qualifications

• Five+ years of experience in program coordination or related fields.
• Ability to manage workflows, schedules, logistics, and deadlines.
• Experience maintaining databases and tracking systems (CRM, applications).
• Proficiency in Microsoft Office, especially Excel; Salesforce/SmarterSelect preferred.
• Strong written and verbal communication with professional customer service.

Responsibilities

• Maintain the annual program calendar, session schedules, timelines, task trackers, and event run-of-show documents.
• Coordinate program logistics, including venue arrangements, contracts, catering, accessibility, materials, setup, and vendor communications.
• Prepare and distribute agendas, speaker briefs, participant communications, and other program materials.
• Coordinate scheduling and information-sharing with speakers, Fellows, partners, and internal colleagues.
• Support day of logistics and coordination for all program events
• Track deadlines and program expenses; maintain accurate records and alert risks or variances.
• Provide on-site support for program sessions and events, including attendance tracking and follow-up.
• Maintain organized program files and document procedures for recurring activities.
• Coordinate experiential activities, such as tours, workshops, and civic engagement projects.

Skills

Program coordination

Event operations

Project administration

CRM databases

Stakeholder communication

Detail-oriented

Process documentation

Tools

Salesforce

SmarterSelect

Excel

CRM systems

Job description

Leadership Greater Chicago in Chicago is seeking a Program Manager to organize and run the Signature Fellows Program and Leadership Series. You will manage recruitment, evaluation, and event logistics to ensure a premier participant experience.

You will work with senior leaders, speakers, vendors, and partners, maintaining databases and coordinating communications, schedules, and budgets to deliver world-class programs.