Civic Center Event Security Staff (Part Time)

Augusta; Augusta, Northern (ME, KY); Hybrid; USD 23,000 - 29,000; Part time

Job summary

The Augusta Civic Center (ACC) is seeking to hire Event Security Staff to safeguard staff, clients, customers, and property while supporting events at our busy public facility. You will be a key contact for clients, staff, and visitors, helping maintain a secure environment and respond to situations during events.

We require a high school diploma or equivalent, 5+ years of customer service and supervisory experience, and certifications in CPR/AED, Crowd Manager within 30 days, and TIPs or

Qualifications

• High school diploma or equivalent required.
• Minimum five years of customer service experience with supervisory exposure.
• CPR/AED, Crowd Manager Certification within 30 days; TIPs or Alcohol Server Certification after hire.

Responsibilities

• Safeguard staff, clients, customers and property at the Civic Center.
• Serve as a key contact for clients, staff and visitors, and provide clear direction.
• Respond to safety concerns and assist with emergency procedures.
• Coordinate with ACC staff and emergency services as needed.

Skills

Customer service

Supervisory experience

Calm under pressure

Education

High school diploma or equivalent

Tools

CPR/AED Certification

Crowd Manager Certification

TIPs / Alcohol Server Certification

Job description

Civic Center Event Security Staff (Part Time)

The Augusta Civic Center (ACC) is seeking to hire Event Security Staff to help safeguard staff, clients, customers, and property while supporting the successful operation of events and activities at our busy public facility. In this role, you'll serve as a key point of contact for clients, staff, and visitors, help maintain a secure environment, respond to situations that arise during events, assist with emergency procedures, and coordinate with ACC staff and emergency services when needed.

The successful candidate should demonstrate sound judgment, professionalism, and strong customer service skills, with the ability to remain calm in an active event environment, provide clear direction, and respond appropriately to safety and security concerns. You'll play an important role in helping ensure that events run smoothly and that everyone who visits the Civic Center feels safe and welcome. A complete job description is available on the City of Augusta website https://www.augustamaine.gov/employment .

Hours This position requires availability to work a non-standard work week, including evenings, nights, weekends, and holidays, based on event schedules and facility needs.

Requirements High school diploma or equivalent required. A minimum of five (5) years of customer service experience and prior supervisory experience are required. Candidates must possess, or be willing to obtain, CPR and Automated External Defibrillator (AED) training. Crowd Manager Certification is required within thirty (30) days of hire. Candidates must also possess, or be willing to obtain after hire, TIPs or similar Alcohol Server Certification.

Compensation This is an intermittent, part-time, non-exempt hourly position. The pay range for PT14 is $16.63 to $20.76 per hour. The starting rate within the hiring range will be based on experience and qualifications. This position is not eligible for benefits, except as required by law.

Applications will be reviewed as they are received and the position will remain open until filled.

The City of Augusta is an Equal Opportunity Employer