City Operations Associate

Try Picnic; Los Angeles (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and disability insurance

401(k) plan

Flexible Spending Accounts

Paid Vacation Time

Paid holidays

Paid sick time

Paid Parental Leave

Job summary

Try Picnic in Los Angeles is looking for a capable operational role to manage data and ensure smooth deliveries, while solving complex operational issues. You'll also support team training and adapt to various projects within a fast-paced tech environment.

The role requires a strategic thinker with excellent communication skills and a passion for improving workplace culture through food. The position is onsite, allowing for close collaboration with your team.

The base pay is set at $30.00 per hour with various benefits including health insurance and a flexible spending account.

Qualifications

• Must be able to think strategically and act tactically.
• Excellent communication and project management skills required.
• Must be entrepreneurial, resourceful, and comfortable with ambiguity.

Responsibilities

• Maintain clean and accurate operational data.
• Conduct regular audits and quality checks.
• Resolve complex operational issues and handle payments.
• Train and provide support to the team.
• Adapt to diverse business operations projects.

Skills

Strategic thinking

Communication skills

Project management

Resourcefulness

Passion for food and startups

Job description

Who we are

At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers.

What you’ll do

• Manage Operational Data: Maintain clean, accurate data to ensure smooth real-world deliveries.
• Handle Quality Assurance: Run regular audits and quality checks to catch errors and keep operations efficient.
• Solve Operational Problems: Resolve complex issues, process payments, and handle regulatory permits.
• Train and Support the Team: Act as the internal expert on company systems, training new users and providing phone/email support.
• Adapt to a Fast-Paced Environment: Take on diverse business operations projects as needed, gaining exposure to different areas of a growing tech company.

What we’re looking for

• Ability to think strategically and act tactically; you enjoy rolling up your sleeves and making things happen.
• Excellent communication and project management skills.
• Entrepreneurial, resourceful, and comfortable with ambiguity.
• Passion for food, startups, or improving the future of office-based culture.

Why join us

• Drive real impact: Be part of building the operational engine behind a fast-growing startup that’s redefining how work gets done.
• Own your city: Take full ownership of your city’s performance and see the direct results of your ideas and execution every single day.
• Work with purpose: Join a mission-driven team focused on making the workplace experience better for thousands of people.
• Grow with us: At Picnic, there’s room to grow—personally and professionally—as we scale and take on new challenges together.

What else you need to know

This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base starting rate for this role is $30.00/hr.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Benefits Summary:

• Medical, dental, and vision insurance (multiple plans, incl. HSA options)
• Company-paid life and disability insurance (short- and long-term)
• Voluntary insurance: accident, critical illness, hospital indemnity
• Optional supplemental life insurance for self, spouse, and children
• Pet insurance discount (Fetch)
• 401(k)
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies
  • Paid Vacation Time (1h for every 26h worked)
  • 8 paid holidays per year
  • Paid sick time
  • Paid Bereavement leave
  • Paid Parental Leave.

Benefits are subject to change at the company's discretion.

Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

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