City Hall Front Desk & Services Assistant

Gfoat; Parker (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The City of Parker seeks a Customer Service Administrative Assistant to manage the front desk, answer phones, greet visitors, and route requests to the appropriate department. This role supports City Administration, Municipal Court, Utility Billing, Permitting, and Public Works with professional, courteous service.

You will perform data entry, handling payments and deposits, and provide clerical support across offices.

Qualifications

• Minimum of 1-2 years of progressively responsible technical/administrative support experience; preferably in a municipal environment.
• Ability to communicate effectively, both oral and written, through clear, concise documents/reports.
• Ability to use computer software such as Microsoft Office Suite, Adobe, and other applicable database/scheduling/report writing tools.

Responsibilities

• Serve as the primary public contact for City Hall by answering and routing calls through a multi-line telephone system effectively and courteously.
• Receive, greet, and assist visitors, answer questions; provide information on City services and public events; and direct visitors to appropriate department or staff members.
• Perform document scanning, data entry, and other clerical and administrative support functions
• Receive, sort, and distribute daily mail, packages, and office couriers.

Skills

Customer service

Data entry

Verbal & written communication

Teamwork

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Adobe

10-key

Job description

The City of Parker seeks a Customer Service Administrative Assistant to manage the front desk, answer phones, greet visitors, and route requests to the appropriate department. This role supports City Administration, Municipal Court, Utility Billing, Permitting, and Public Works with professional, courteous service.

You will perform data entry, handling payments and deposits, and provide clerical support across offices.