City Delivery Operations Coordinator

O'Reilly Auto Parts; Mishawaka (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Stock purchase plan

Health insurance (Medical, Dental, & V

Vision Insurance

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Mishawaka, IN is seeking a hub delivery supervisor to coordinate city route schedules and oversee delivery specialists at the hub store. You will manage orders from stores, ensure parts are pulled on time, maintain organized hub areas, monitor routes for efficiency, and support store leadership with performance evaluations.

Bilingual candidates are encouraged; fluency in additional languages is a plus, with emphasis on safety, accuracy, and cost-conscious operations.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.
• Familiar with automotive parts.
• Ability to drive a manual transmission vehicle.
• Fluency in multiple languages (Spanish is highly desired)

Responsibilities

• Serve as contact person for city delivery service.
• Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
• Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
• Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
• Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
• Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses.Communicate recommendations to store manager.
• Make sure all team members assigned to hub are clocking in and out according to company policy.
• Research any parts not delivered as scheduled and make any necessary billing adjustments.
• Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
• Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles.
• Provide input to store manager with regard to delivery specialists’ performance in preparation for performance evaluations.

Skills

Alphanumeric matching

Interpersonal communication

Spanish language

Job description

O'Reilly Auto Parts in Mishawaka, IN is seeking a hub delivery supervisor to coordinate city route schedules and oversee delivery specialists at the hub store. You will manage orders from stores, ensure parts are pulled on time, maintain organized hub areas, monitor routes for efficiency, and support store leadership with performance evaluations.

Bilingual candidates are encouraged; fluency in additional languages is a plus, with emphasis on safety, accuracy, and cost-conscious operations.