Circulation & Patron Services Library Assistant

Abilene Zoological Gardens; Abilene (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

The City of Abilene seeks a friendly Library Clerk to assist patrons at the circulation desk, register cards, and guide users with the online catalog and self-check system. You will manage holds, item circulation, and basic inquiries while maintaining accurate records and a welcoming atmosphere.

Strong customer service, a basic library skills background, and comfort with MS-Office and Google Suite are preferred to help patrons effectively access library resources and services.

Qualifications

• One year of public contact and/or customer service experience required.
• Familiar with basic library procedures and computers.
• High school diploma or GED required; associate degree preferred.

Responsibilities

• Provides customer service at the circulation desk, including checking materials in/out and registering patrons.
• Assists with overdue fines, directional inquiries, and ready reference questions.
• Enters and updates patron and material information in the library database.
• Maintains organization of shelves and creates displays for an orderly collection.
• Performs regular inventory and assists with interlibrary loan tasks.
• Assists patrons with the online catalog and digital resources.
• Operates public computers, printing, and photocopying equipment.
• Maintains and cleans audiovisual collections and handles holds and missing items.

Skills

Library policies

Bibliographic database

Library collections knowledge

MS-Office Suite

Google Suite

Internet search

Education

High school diploma or GED

Associate's degree preferred

Tools

MS-Office Outlook

MS-Office Word

MS-Office Excel

MS-Office PowerPoint

Library database

Job description

The City of Abilene seeks a friendly Library Clerk to assist patrons at the circulation desk, register cards, and guide users with the online catalog and self-check system. You will manage holds, item circulation, and basic inquiries while maintaining accurate records and a welcoming atmosphere.

Strong customer service, a basic library skills background, and comfort with MS-Office and Google Suite are preferred to help patrons effectively access library resources and services.