Library Patron Services Associate

Abilene; Abilene (TX); Hybrid; USD 30,000 - 42,000; Full time

Job summary

City of Abilene seeks a Library Clerk to assist customers with registering for library cards, using the self-check system, and navigating the online catalog. You will support circulation, shelving, readers’ advisory, and interlibrary loan tasks while maintaining accuracy and confidentiality.

This role requires a high school diploma or GED, with an associate’s degree preferred, and at least one year of public-facing customer service experience. Evening/weekend availability is expected.

Qualifications

• High school diploma or GED is required.
• An associate’s degree is preferred.
• One year of public contact and/or customer service experience is required.
• Previous clerical or library clerical experience in a public library is preferred.

Responsibilities

• Provides customer service at the circulation desk and assists with registering patrons.
• Checks library materials in/out and handles holds and missing items.
• Assists with interlibrary loan processing and related tasks.
• Updates patron and material information in the library database.
• Shelves materials and maintains organization of collections.
• Provides Readers’ Advisory services and helps navigate online catalogs.
• Operates public computers, printing, and photocopying equipment.
• Maintains confidentiality and accuracy in data entry.

Skills

Public service

Customer service

Communication

Adaptability

Teamwork

Education

High school diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Google Suite

Job description

City of Abilene seeks a Library Clerk to assist customers with registering for library cards, using the self-check system, and navigating the online catalog. You will support circulation, shelving, readers’ advisory, and interlibrary loan tasks while maintaining accuracy and confidentiality.

This role requires a high school diploma or GED, with an associate’s degree preferred, and at least one year of public-facing customer service experience. Evening/weekend availability is expected.