Library Assistant, Stevens Memorial Library (North Andover)

Massachusetts Board of Library Commissioners; Massachusetts; On-site; USD 17,000 - 20,000; Part time

Job summary

Stevens Memorial Library in North Andover, MA is seeking a part-time Library Assistant to support circulation and children's services. You will assist patrons, handle checkouts, registrations, and materials processing, and help with reader advisory as needed.

The role involves evening and weekend hours, light data entry, and maintaining orderly public areas in a busy library setting.

Qualifications

• High School diploma required; Bachelor’s degree preferred.
• Public library circulation experience with an ILS is desirable.
• Knowledge of computers and technology; strong English skills.

Responsibilities

• Provides technical and clerical support in circulation or children's services.
• Lends, registers patrons, updates records, and handles payments.
• Assists with shelving, reader advisory, and locating materials.
• Takes reserve requests and handles interlibrary loan notifications.
• Performs data entry and statistics gathering as needed.

Skills

Computers & tech

Customer service

Organization

Team collaboration

English language skills

Education

High School diploma

Bachelor’s degree preferred

Tools

Integrated Library System (ILS)

Job description

Library Assistant, Stevens Memorial Library (North Andover)

Two evenings per week (5:00 p.m. to 9:00 p.m.) year-round. Two weekends per month (Saturday and Sunday) in a regular set rotation from Labor Day through Memorial Day.

POSITION SUMMARY:
Performs paraprofessional, clerical, and direct service work supporting various library services at the Stevens Memorial Library. Performs various routine but responsible library functions according to prescribed procedures, requiring constant attention to detail, accuracy, initiative and reliability. Performs other related work as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides technical and clerical support in circulation or children’s services area; assists users in obtaining information and library materials.
• Charges and discharges books and materials at a circulation desk; registers new patrons, entering relevant information onto the computer; updates existing patron records; files associated paperwork.
• Assists with overdue materials; collects fees; and billing. Balances cash drawer daily and/or weekly.
• Shelves library books and materials; may check shelves for accuracy of placement.
• Assists patrons in locating and retrieving books and materials.
• Takes requests for reserve and interlibrary loan books and notifies patrons when requested books are available. May perform some reader advisory services.
• Answers the telephone, directing calls to the appropriate staff person or area, assisting the caller with general questions, and taking messages when necessary.
• Maintains general level of order and tidiness in public and staff areas.
• Prepares and processes new materials for circulation; updates book labels, jackets, and ownership identification on all new materials; makes repairs to materials; considers materials for possible discard.
• May perform miscellaneous data entry, filing and photocopying. Gathers statistics and performs data entry work.
• Performs similar or related work as required or as situation dictates.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs duties under typical library conditions. Position requires frequent physical effort, such as carrying books (up to 20-30 pounds), pushing book carts (up to 150 pounds), bending, stretching, grasping, etc., to shelve library materials. May require standing at counter-high desk for long periods of time. Able to view computer screens for extended periods of time and able to operate computers, telephones, photocopiers, and other standard office and library equipment. Has frequent contact with library patrons, other library personnel. Errors could result in misplaced or lost books and loss of goodwill with the general public.

Qualifications

Required Education, Training, and Experience: High School diploma is required. Bachelor’s degree is preferred. Public library circulation experience using an automated integrated library system program is desirable.

• Knowledge of: Computers and technology
• Skilled in: Customer service; Organization and able to handle multiple tasks simultaneously; A high degree of flexibility and collaborative team skills essential; English language skills.
• Ability to: Interact tactfully and effectively with the general public; Articulate clearly and apply consistently both Library and Network Consortium policies.

Full/Part Time

Part Time

Education

NA

Salary

$29.62/hour

Salary Notes

Not benefits eligible. Salary is subject to the collective bargaining agreement between the Town and AFSCME Local 2978 Admin

Closing Date

until filled

SUCCESSFUL CANDIDATE WILL BE REQUIRED TO UNDERGO CORI SCREENING

Individuals who need accommodations in order to participate in this hiring processshould contact the Town of North Andover Human Resources Department at [phone]

SELECTION GUIDELINES:
Selections shall be made on the basis of qualifications, ability, and dependability. Formal application, rating of education and experience, oral interview, reference check, and job-related tests may be required.