LIBRARY ASSISTANT, CIRCULATION (NORTH REGIONAL) - 40010026

Durham County; Durham (NC); On-site; USD 41,000 - 42,000; Full time

Job summary

Durham County Government’s North Regional Library is seeking a Library Assistant, Circulation to join the North Regional Library Circulation Unit. You will assist with checkout, returns, holds, shelving, notices, and customer accounts while delivering excellent service.

This full‑time, non‑exempt position (37.5 hours/week) requires a flexible schedule including afternoons, evenings, and weekends and may involve work at other Durham County Library locations. Equal opportunity employer.

Qualifications

• Experience delivering customer service in a library setting.
• Familiarity with circulation fundamentals (check in/out, holds, fines).
• Proficiency with keyboards and basic computer apps.
• Ability to navigate library databases and checkout systems.
• Ability to organize materials and maintain reference files.
• Strong interpersonal skills with patrons and staff.

Responsibilities

• Share responsibility for coverage of the Circulation Desk.
• Assist with checking items in and out, holds, shelving, and notices.
• Help with money handling and daily revenue reports.
• Register new borrowers and resolve account issues.
• Answer questions in person, by phone, or virtually.
• Support LibAnswers/LibChat and other inquiries.

Skills

Customer service

Public library experience

Keyboarding/data entry

Use PCs/word processing

Organize materials

Teamwork

Education

Associate degree in library science or related field

Tools

Library automation system

Job description

LIBRARY ASSISTANT, CIRCULATION (NORTH REGIONAL) - 40010026

Join Durham County Government
Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov .

DEPARTMENT

Library

DATE POSTED

August 25, 2026

CLOSING DATE

September 08, 2026

HIRING RANGE

$40,528 - $41,435

POSITION NUMBER

40010026

JOB TYPE

Full-Time, 37.5 hrs/week, Non-Exempt

GENERAL DESCRIPTION

Provides excellent customer service in a team-based environment in the North Regional Library Circulation Unit

Work is performed under the supervision of the Library Circulation Manager; does related work as required.

Must be able to work a flexible schedule including afternoon, night and weekend shifts.

Although this position is based at the North Regional Library, the person in this position may be asked to work at other Durham County Library locations.

DUTIES AND RESPONSIBILITIES

• Shares in the responsibility for coverage of the Circulation Desk
• Supports library circulation functions such as checking items in and out, daily intake and delivery of library materials, pulling holds, shelving, stocking displays, library notices, fee collection, and customer accounts
• Assists with emptying the book return, checking items in and shelving holds, and maintaining bookshelves
• Registers new borrowers and resolves issues related to library accounts
• Answers questions and provides routine information in person, over the phone, and virtually.
• Assists with monitoring and answering LibAnswers/LibChat
• Assists with money handling to include, but not limited to, daily revenue reports, cash management reports, reconciling cash register, weekly bank deposits, audits, and coin-op machine
• Works at the adult and children’s information desks as part of cross-scheduling training
• Assists Library Circulation Manager with special projects as needed
• Actively serves on committees and assists with special projects that support the library’s strategic plan
• Serves on system teams and committees, as assigned
• Performs related tasks as required or requested

KNOWLEDGE, SKILLS AND ABILITIES

• General knowledge of library principles, methods, materials, and practices
• General knowledge of theory and objectives of a public library system
• Ability to establish and maintain effective working relationships with library employees and patrons
• Ability to use personal computers, word processing, and spreadsheet software
• Ability to organize and maintain materials and reference files
• Sufficient keyboard experience to use automated systems effectively
• Possess excellent internal and external customer serviceskills
• Basic computer skills

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Any combination of education and experience equivalent to graduation from an accredited community college with study in library science or related field and six months experience in general library services.

PREFERRED REQUIREMENTS

Ability to speak Spanish a plus

AMERICANS WITH DISABILITIES ACT COMPLIANCE

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

BACKGROUND CHECK STATEMENT

This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.

Durham County is an Equal Opportunity Employer