Circulation Assistant

City of Santa Fe Springs; Fort Mill (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Blue Shield Health Insurance

On-site Health Clinic

Paid Annual Leave

Job summary

City of Santa Fe Springs is seeking a friendly Public Library Desk Assistant to support patrons with basic library functions at the service desk. You will issue library cards, check materials in and out, place holds, locate items, and assist via phone or in person.

Proficiency with library catalogs, Windows PC operations, and customer service is essential. The role requires high school graduation (two years relevant work experience preferred) and willingness to learn library policies;

Qualifications

• High School graduate, plus two years of relevant work experience.
• Familiarity with general PC operations in Windows environment.
• Excellent reading & verbal ability.
• Knowledge of library collections & services or willingness to learn.
• Aptitude for detailed work.
• Excellent customer service skills.
• Good communication skills with both children & adults.

Responsibilities

• Issues library cards, checks materials in & out, places holds, and locates materials using an automated library system.
• Assists patrons on-site or by telephone with basic informational & directional requests.
• Assists customers in the use of library catalogs, computers, copiers, printers, & other equipment throughout the library.
• Handles fines, fees, & payments.
• Interprets & communicates general library policies & procedures to patrons.
• Operates equipment such as telephones, computers, copiers, faxes, etc.
• Searches for needed materials & shelves accurately according to prescribed location. Performs opening & closing procedures.
• Performs other associated duties as required or assigned.

Skills

Customer service

Communication

Windows PC operations

Reading & verbal skills

Detail oriented

Willingness to learn

Education

High school diploma

Bachelor’s degree preferred

Job description

Description

Under the supervision of the Director and the Branch Manager the position works at the public service desk assisting users with basic Library functions.

Duties Include, But Are Not Limited To

• Assists customers by issuing library cards, checking materials in & out, placing holds, & locating materials using an automated library system.


• Assists patrons on-site or by telephone with basic informational & directional requests.


• Assists customers in the use of library catalogs, computers, copiers, printers, & other equipment throughout the library.


• Handles fines, fees, & payments.


• Interprets & communicates general library policies & procedures to patrons.


• Operates equipment such as telephones, computers, copiers, faxes, etc.


• Searches for needed materials & shelves accurately according to prescribed location. Performs opening & closing procedures.


• Performs other associated duties as required or assigned.

Typical Qualifications

• High School graduate, plus two years of relevant work experience.


• Bachelor's degree preferred.


• Ability to perform duties of job.


• Familiarity with general PC operations in Windows environment.


• Excellent reading & verbal ability.


• Knowledge of library collections & services or willingness to learn.


• Aptitude for detailed work.


• Excellent customer service skills.


• Good communication skills with both children & adults.

This position requires night & weekend work on a rotating basis.

Equal Opportunity Employer

EQUAL OPPORTUNITY EMPLOYER

EQUAL OPPORTUNITY

Equal Opportunity Employer

Benefits

• State of South Carolina Blue Cross Blue Shield Health & Dental Insurance


• Eyemed Vision Insurance


• SC State Retirement /Or PORS Retirement System for eligible Public Safety positions


• Long Term Disability


• Family Medical Leave


• Paid Annual Leave and Sick Time (accrued bi-weekly)


• Bi-weekly Pay Schedule


• On-site Health Clinic


• Employee Wellness Programs


• Discount YMCA Membership


• Lunch & Learn Programs


• Optional 401k and Deferred Comp Plans


• Optional Short Term Disability (Colonial Life)


• Paid Parental Leave


• Tuition Reimbursement