Cinema AV Technician: On-site & Remote Support

Digital Media Systems; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Training & development

Job summary

Digital Media Systems, Inc. (DMS) is seeking a Cinema Technician to support a broad client base in the New York metro area, including theaters, post‑production facilities, universities, and museums.

The role focuses on cinema AV from concept to creation, with ongoing operation and maintenance. You will diagnose AV issues, perform installations and maintenance, calibrate video/audio, and travel daily to job sites, with occasional out‑of-state assignments.

Qualifications

• Diagnose and repair AV equipment failures.
• Learn/train others and guide clients and technicians.
• Live-event technical service experience required.
• At least two years operating or servicing professional AV equipment.
• Understand AV schematics, signal flow and formats.
• Experience with AV and electrical test equipment (meters, analyzers, oscilloscopes, etc).
• Proficiency with Windows/macOS and basic office software.

Responsibilities

• Diagnose AV presentation and equipment failures.
• Provide remote and onsite support to staff and clients.
• Perform installations, repairs, preventive maintenance, firmware updates, and backups.
• Prepare and deliver digital content.
• Calibrate image luminance, color, geometry, focus, and audio levels.
• Maintain high presentation standards at events.
• Travel daily throughout the New York metro area; some overnight trips.

Skills

AV repair

Live-event support

Troubleshooting

Networking basics

Communication skills

Tools

Christie projectors

Barco systems

NEC

QSC/USL

AMX/Crestron

Job description

Digital Media Systems, Inc. (DMS) is seeking a Cinema Technician to support a broad client base in the New York metro area, including theaters, post‑production facilities, universities, and museums.

The role focuses on cinema AV from concept to creation, with ongoing operation and maintenance. You will diagnose AV issues, perform installations and maintenance, calibrate video/audio, and travel daily to job sites, with occasional out‑of-state assignments.