Cinema & Arcade Guest Experience Specialist

Harkins Theatres; Buckeye (AZ); On-site; USD 17,000 - 21,000; Full time

Job summary

Harkins Theatres in Buckeye, AZ is seeking a Cinema and Entertainment Center Team Member (CECTM) to deliver the Ultimate Entertainment and an elevated guest experience through friendly, professional service. You will greet guests, communicate courteously, operate the Usher, Door, Concessions and Box Office areas, upsell items, sign guests up for our loyalty program, and keep the facility clean.

Applicants must be 16+, have or obtain a food handler’s card, and be able to work nights, weekends,

Qualifications

• Greet guests and provide friendly, helpful service.
• Able to communicate clearly with guests, management, and team members.
• Operate POS systems and assist with transactions and upselling.

Responsibilities

• Greet guests and establish a personal connection.
• Operate Usher, Door, Concessions, and Box Office areas.
• Maintain cleanliness of the facility across all areas.
• Sell/reload game cards, gift cards, merchandise, and handle guest services items.
• Sign guests up for loyalty program and assist with questions.
• Conduct redemption transactions at Prop Dept and manage lane reservations.

Skills

Customer service

Communication

POS operation

Cash handling

Teamwork

Job description

Harkins Theatres in Buckeye, AZ is seeking a Cinema and Entertainment Center Team Member (CECTM) to deliver the Ultimate Entertainment and an elevated guest experience through friendly, professional service. You will greet guests, communicate courteously, operate the Usher, Door, Concessions and Box Office areas, upsell items, sign guests up for our loyalty program, and keep the facility clean.

Applicants must be 16+, have or obtain a food handler’s card, and be able to work nights, weekends,