Cinco Ninos Supervisor

Kalahari Resorts & Conventions; Sandusky (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Holiday compensation

Health, dental, and vision coverage

Employee appreciation events

Discounts at all resorts

Education assistance

Job summary

Kalahari Resorts & Conventions in the United States is seeking a Restaurant Supervisor to lead guest service and ensure dining excellence across our full-service outlets. You will train and coach associates, uphold standards, and handle administrative duties with a friendly, professional approach.

Ideal candidates have at least 1 year of front-of-the-house or supervisory experience in hospitality and can communicate effectively in English; bilingual abilities are a plus.

Qualifications

• General food and beverage knowledge in a hotel or resort setting.
• At least 1 year of front-of-the-house operations and/or supervisory experience.
• Must be able to communicate effectively in English; bilingual skills are a plus.

Responsibilities

• Support the Restaurant Manager and leadership team to ensure guest satisfaction.
• Train, develop, and coach associates to uphold service standards and procedures.
• Complete administrative duties and help drive smooth daily operations.

Skills

FOH Experience

Food & Beverage Knowledge

English Proficiency

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Restaurant Supervisor

Kalahari Resorts & Conventions is seeking a Restaurant Supervisor. In this role, you will be responsible for exemplifying company standards, behaviors and actions by providing guests with food and beverages served with a fun, friendly, professional, attentive approach that will ensure guest satisfaction beyond expectations; training, developing and coaching associates in all areas of their job role; and completing all necessary administrative duties.

As part of our team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Support the Restaurant Manager, Assistant Manager, and F&B Director and understand completely all policies, procedures, standards, specifications, guidelines and training programs for all food and beverage outlets within the Resort, communicating expectations and enforcing those policies and procedures with restaurant associates.
• Fill in where needed (as associate) to ensure guest service standards and efficient operations are met daily.
• Continually strive to develop, coach, and train your staff in all areas of professional development.

What We’re Looking For

• General food and beverage knowledge, involving at least 1 year of front-of-the-house operations and/or supervisory positions in a hotel or resort setting is preferred.
• Prior restaurant experience in a full-service restaurant is required.
• Must be able to communicate, read, write, and speak English effectively. Bi-lingual skills are preferred but not required.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation

• Health, dental, and vision coverage for full-time associates

• Employee appreciation events, discounts, and perks at all resorts

• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.