Cincinnati Branch Manager: Lead Growth & Service Excellence

JPMorganChase

Florence (KY)

On-site

USD 65,000 - 90,000

Full time

30 hours ago

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Job summary

JPMorganChase's Florence, KY branch is seeking a Branch Manager to lead a customer‑facing team, drive deposits and investments, and ensure smooth branch operations with a focus on service excellence. You will set a compelling vision, coach staff, and partner with specialists to meet client needs.

You will build relationships with local businesses, manage risk, and uphold policies while working branch hours including weekends.

Qualifications

2+ years of management, Retail Banking, or equivalent Chase leadership experience.
High school degree, GED, or foreign equivalent.
Ability to work branch hours including weekends and evenings.

Responsibilities

Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.