Branch Leader: Grow Deposits, Elevate Customer Experience

JPMorganChase; Frankfort (KY); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorganChase in Frankfort, KY seeks a Branch Manager to lead daily branch operations, drive deposits and investments, coach a frontline team, and deliver friendly, expert service to clients. You will represent the Chase brand and ensure a welcoming environment that puts people first while embracing cutting-edge banking solutions.

The role requires strong leadership, strategic thinking, and a proven track record of building high-performing teams.

Qualifications

• Passion for creating exceptional experiences and setting the tone in the branch.
• Proven track record of coaching and empowering employees to grow.
• Ability to organize and manage competing priorities in a branch.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership experience

Branch culture

Coaching & development

Multitasking

Decision making

Risk & control

Technology enablement

Management experience

Branch hours flexibility

Education

High school degree or GED

Job description

JPMorganChase in Frankfort, KY seeks a Branch Manager to lead daily branch operations, drive deposits and investments, coach a frontline team, and deliver friendly, expert service to clients. You will represent the Chase brand and ensure a welcoming environment that puts people first while embracing cutting-edge banking solutions.

The role requires strong leadership, strategic thinking, and a proven track record of building high-performing teams.