Cicerone-Certified Liquor Specialist

Winn--dixie-90c2925e; South Pasadena (FL); On-site; USD 18,000 - 22,000; Full time

Job summary

Winn-Dixie in Florida is seeking a customer service associate responsible for delivering friendly, prompt service and maintaining a clean, welcoming store atmosphere.

You will verify age for alcohol sales, deny sales to underage or intoxicated customers, assist shoppers, stock shelves, operate cash register, and follow safety protocols. The role requires English proficiency, ability to work in a fast-paced environment, and compliance with company policies; prior TIPS training is a plus.

Qualifications

• Must be at least 21 years of age.
• TIPS Training required prior to position start date.
• Ability to read, write, speak, and understand English.
• Authorization to work in the United States.
• Successful completion of a pre-employment drug test and background check.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills required to participate in online training.
• Ability to work in face-paced and busy environment.

Responsibilities

• Observes customers and checks identification for age verification, monitoring to prevent open containers leaving the store.
• Deny sale of alcohol or tobacco to underage or intoxicated customers.
• Provides continuous attention to customers' needs.
• Greets, assists, and thanks customers in a prompt, courteous, and friendly manner.
• Offers product suggestions to customers when appropriate.

Skills

Age 21+

TIPS Training

English proficiency

Work authorization (US)

Background check

Integrity & reliability

Basic computer skills

Fast-paced environment

Customer service

Education

High School / GED Diploma

Job description

Winn-Dixie in Florida is seeking a customer service associate responsible for delivering friendly, prompt service and maintaining a clean, welcoming store atmosphere.

You will verify age for alcohol sales, deny sales to underage or intoxicated customers, assist shoppers, stock shelves, operate cash register, and follow safety protocols. The role requires English proficiency, ability to work in a fast-paced environment, and compliance with company policies; prior TIPS training is a plus.