Wine & Spirits Specialist – Customer Service Focus

The Winn-Dixie Company; Madeira Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Winn-Dixie Company in Madeira Beach, FL is seeking a customer-focused associate responsible for courteous service, age verification, and maintaining a friendly store atmosphere.

You will ensure compliance, assist customers with product suggestions, stock shelves, and operate cash register and POS with accuracy while upholding safety and cleanliness. This role supports fast-paced retail operations and requires good English skills, 21+ age, and ability to complete required trainings.

Qualifications

• Must be at least 21 years of age.
• TIPS Training required prior to position start date.
• Ability to read, write, speak, and understand English, and proficiently follow instructions.
• Authorization to work in the United States.
• Successful completion of a pre-employment drug test and background check.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills for online training.
• Customer service skills.
• Ability to work in a fast-paced and busy environment.

Responsibilities

• Observes customers and checks identification for age verification, identifying customers who should not be served additional alcohol and monitoring.
• Deny sale of alcohol or tobacco to underage or intoxicated customers.
• Provides continuous attention to customers' needs and greets, assists, and thanks them promptly.
• Stocks and rotates department products, operates cashiering equipment accurately, and maintains a clean, safe work area.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Communication

Education

High School / GED Diploma

Tools

Cash register

POS system

Job description

The Winn-Dixie Company in Madeira Beach, FL is seeking a customer-focused associate responsible for courteous service, age verification, and maintaining a friendly store atmosphere.

You will ensure compliance, assist customers with product suggestions, stock shelves, and operate cash register and POS with accuracy while upholding safety and cleanliness. This role supports fast-paced retail operations and requires good English skills, 21+ age, and ability to complete required trainings.