Liquor Store Associate: Customer Service Pro

The Winn-Dixie Company; Palatka (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

The Winn-Dixie Company is seeking a customer-focused role to enhance loyalty by delivering courteous service and maintaining a welcoming store environment in Palatka, FL. The associate will enforce age-verification and help prevent open container issues while supporting sales and brand standards.

Responsibilities include assisting customers, stocking shelves, operating cash registers, and upholding safety and hygiene practices in a fast-paced retail setting.

Qualifications

• Must be at least 21 years of age.
• TIPS Training required prior to position start date.
• Ability to read, write, speak, and understand English, and proficiently follow instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of a pre-employment drug test and background check.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills required to participate in online training.
• Customer service skills
• Ability to work in face-paced and busy environment.

Responsibilities

• Observes customers and checks identification for age verification, identifying customers who should not be served additional alcohol and monitoring. customers to assist in the prevention of open containers leaving the store.
• Deny sale of alcohol or tobacco to underage or intoxicated customers.
• Provides continuous attention to customers' needs.
• Greets, assists, and thanks customers in a prompt, courteous, and friendly manner.
• Offers product suggestions to customers when appropriate.
• Stocks and rotates department products to ensure freshness and date control.
• Restocks and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operates department equipment and tools; Operates cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
• Keeps work area clean, orderly and free from safety hazards; reports faulty equipment and hazards to management.

Skills

Customer service

Communication skills

Bilingual English/Spanish

Basic computer skills

Safety/compliance focus

Education

High School / GED Diploma

Tools

Cash register

Pricing gun

Scanner

Job description

The Winn-Dixie Company is seeking a customer-focused role to enhance loyalty by delivering courteous service and maintaining a welcoming store environment in Palatka, FL. The associate will enforce age-verification and help prevent open container issues while supporting sales and brand standards.

Responsibilities include assisting customers, stocking shelves, operating cash registers, and upholding safety and hygiene practices in a fast-paced retail setting.