CIAM Product Manager: Secure Identity & Growth

Zinnia; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health/dental insurance

Parental leave

Profit sharing

Bonus opportunity

Tuition reimbursement

Career progression

Job summary

Zinnia is seeking a Product Manager for Customer Identity & Access Management (CIAM) to own backlog and collaborate with Engineering and Security. You will shape authentication, authorization, and the user lifecycle features, balancing security with a smooth user experience for carriers, distributors, and policyholders.

You’ll work with agile teams, define requirements, and drive integrations with identity providers (Okta/Auth0, Azure AD B2C) while ensuring regulatory compliance in a

Qualifications

• 5+ years in Product Management, with exposure to identity and access management (CIAM).
• Bachelor’s or Master’s degree in technology or related field.
• Working knowledge of OAuth 2.0, OpenID Connect, SAML, SCIM, and session/token concepts.
• Familiarity with CIAM/IAM platforms (Okta/Auth0, Ping, Microsoft Entra/Azure AD B2C).
• Understanding of authentication/authorization models (SSO, MFA, passwordless, RBAC/ABAC) and threats.
• Experience with API integration, SQL, and data analysis.
• Solid understanding of SDLC and data integration.
• Ability to collaborate across Product, Engineering, and Security in a global setup.
• Experience with Agile delivery (Scrum/Kanban).
• Life & Annuity or financial-services industry experience is a plus.

Responsibilities

• Own the CIAM backlog and contribute to the CIAM roadmap across consumer, partner, and workforce identity.
• Write clear requirements and user stories for identity capabilities (authentication, authorization, user lifecycle).
• Collaborate with Engineering and Security on identity protocol decisions (OAuth 2.0, OpenID Connect, SAML, SCIM).
• Evaluate build-vs-buy options and maintain integration approaches across Zinnia products.
• Balance security, privacy, and usability to reduce friction while protecting against threats.
• Work with Security, Risk, and Compliance to meet regulatory obligations in the insurance sector.
• Track feature performance and use metrics to prioritize improvements.
• Partner with Product, Engineering, and Security as a daily point of contact for identity needs.
• Support release planning and ensure enhancements meet carrier/distributor/end-user needs.

Skills

Product management

CIAM / IAM

Agile / Scrum

Strong communication

Analytical skills

Security awareness

Education

Bachelor's / Master’s in technology

Tools

Okta/Auth0

Ping Identity

Azure AD B2C

Job description

Zinnia is seeking a Product Manager for Customer Identity & Access Management (CIAM) to own backlog and collaborate with Engineering and Security. You will shape authentication, authorization, and the user lifecycle features, balancing security with a smooth user experience for carriers, distributors, and policyholders.

You’ll work with agile teams, define requirements, and drive integrations with identity providers (Okta/Auth0, Azure AD B2C) while ensuring regulatory compliance in a