CI Campaign Manager - Bethesda, MD; Must have an active TS/SCI with Polygraph, Immediate Hire

Synertex LLC; Bethesda (MD); On-site; USD 140,000 - 180,000; Full time

Job summary

Synertex LLC in Bethesda, MD seeks a CI Campaign Manager to lead strategic customer engagement initiatives for a high-visibility Intelligence Community program. You will act as the primary liaison between Government leadership, mission users, and technical teams to promote capabilities and ensure mission requirements are communicated and executed.

The ideal candidate has 10+ years IC/DoD experience, TS/SCI with Polygraph, and a proven ability to develop and manage engagement campaigns while

Qualifications

• Active TS/SCI with Polygraph is required.
• Bachelor's degree or equivalent combination of education and relevant experience.
• 10+ years of experience supporting the Intelligence Community (IC), DoD, or other national security organizations.
• Experience coordinating activities across technical, operational, and executive-level organizations.
• Excellent written and verbal communication skills with experience preparing executive briefings, presentations, and correspondence.

Responsibilities

• Develop and execute strategic engagement campaigns that promote program capabilities and increase mission user awareness, adoption, and satisfaction.
• Serve as the primary engagement lead between Government leadership, mission users, and the PMO.
• Create executive briefings, presentations, read-ahead packages, talking points, white papers, and other communication products supporting Government strategic communication objectives.
• Identify key stakeholders and develop tailored engagement strategies that align with mission priorities and customer needs.
• Coordinate and facilitate executive meetings, customer demonstrations, site visits, and mission engagement events.
• Develop and deliver instructor-led and virtual training sessions for new users and stakeholders.
• Collect, analyze, and report engagement metrics to evaluate campaign effectiveness and recommend continuous process improvements.
• Produce weekly, monthly, and ad hoc engagement reports, dashboards, and executive status updates.

Skills

Stakeholder engagement

Executive briefings

Strategic communications

Relationship building

Program management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

SharePoint

Confluence

OneNote

Job description

CI Campaign Manager

Bethesda, MD
Full Time | On Site

Join Synertex LLC and support a mission that directly impacts the U.S. Intelligence Community. We are seeking an CIEngagement Campaign Manager to lead strategic customer engagement initiatives supporting a high-visibility Intelligence Community program. This role serves as the primary liaison between Government leadership, mission users, and technical teams to promote program capabilities, drive stakeholder engagement, and ensure mission requirements are effectively communicated and executed.

The ideal candidate has extensive Intelligence Community experience, exceptional communication and relationship-building skills, and a proven ability to develop and manage strategic engagement campaigns. Working closely with the Program Management Office (PMO), Government stakeholders, and technical personnel, you will coordinate executive engagements, gather mission user feedback, and ensure the program continues to deliver measurable mission value.

Requirements:

• Active TS/SCI with Polygraph is required.
• Bachelor's degree or equivalent combination of education and relevant experience.
• 10+ years of experience supporting the Intelligence Community (IC), Department of Defense (DoD), or other national security organizations.
• Experience supporting Government Program Managers, senior executives, or mission leadership on complex intelligence programs.
• Demonstrated experience developing and executing stakeholder engagement, strategic communications, or mission adoption campaigns.
• Strong understanding of Intelligence Community organizations, missions, and customer engagement processes.
• Proven ability to establish and maintain trusted relationships with Government customers and mission stakeholders.
• Experience coordinating activities across technical, operational, and executive-level organizations.
• Excellent written and verbal communication skills with experience preparing executive briefings, presentations, and correspondence.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, mission-driven environment.
• Self-starter with a proactive approach to identifying opportunities, solving problems, and improving mission outcomes.

Responsibilities:

• Develop and execute strategic engagement campaigns that promote program capabilities and increase mission user awareness, adoption, and satisfaction.
• Serve as the primary engagement lead between Government leadership, mission users, and the Program Management Office.
• Create executive briefings, presentations, read-ahead packages, talking points, white papers, and other communication products supporting Government strategic communication objectives.
• Identify key stakeholders and develop tailored engagement strategies that align with mission priorities and customer needs.
• Coordinate and facilitate executive meetings, customer demonstrations, site visits, and mission engagement events.
• Develop and deliver instructor-led and virtual training sessions for new users and stakeholders.
• Collect, analyze, and report engagement metrics to evaluate campaign effectiveness and recommend continuous process improvements.
• Produce weekly, monthly, and ad hoc engagement reports, dashboards, and executive status updates.
• Provide engagement updates and performance metrics for Monthly Status Reports (MSRs), including accomplishments, risks, planned activities, and customer feedback.
• Maintain engagement documentation in accordance with Government records management and information protection requirements.
• Coordinate visitor access, clearance verification, and escort activities in compliance with Government security procedures.
• Identify engagement risks, issues, and customer concerns while recommending mitigation strategies to Government leadership and Contract Management.
• Collaborate with technical teams and the PMO to identify emerging mission requirements and improve customer adoption of program capabilities.
• Support strategic planning efforts by identifying opportunities to expand mission impact and strengthen customer partnerships.
• Perform additional engagement and program support duties as assigned by the Government Program Manager or Contract Leadership.

Preferred Qualifications:

• Experience supporting executive-level engagements within the Intelligence Community.
• Experience developing strategic communications plans or customer engagement campaigns.
• Proficiency with:
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• SharePoint
• Confluence
• Microsoft OneNote
• Experience creating executive-level presentations, dashboards, and visual communication products.
• Familiarity with Government records management policies and information governance.
• Ability to quickly understand new technologies, mission requirements, and operational environments.
• Strong analytical, organizational, and interpersonal skills with exceptional attention to detail.

Why Join Synertex?

At Synertex LLC, you'll work alongside mission-focused professionals supporting some of the Intelligence Community's most critical initiatives. As an Engagement Campaign Manager, you'll help bridge the gap between technology and mission operations by building trusted relationships, driving customer adoption, and ensuring Government stakeholders fully understand and maximize program capabilities.

If you're passionate about strategic communications, stakeholder engagement, and advancing national security missions, we invite you to join our team.