CHW Services Lead for Community Health Impact

IMPaCT Care Inc.; Los Angeles (CA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation

Equity grants

Medical, dental, and vision insurance

401(k) retirement plan

Generous discretionary time off andhol

Parental leave

Professional development support

Job summary

IMPaCT Care Inc. in West Los Angeles, CA, is seeking a Manager of Community Health Worker Services to lead a team of CHWs and collaborate with healthcare organizations to connect clients with essential resources.

You will manage program operations, analyze data, and partner with community organizations to expand reach. A strong background in public health or social work, and experience with nonprofit leadership, are required. This in-person role offers competitive compensation and benefits.

Qualifications

• Leadership experience with a non-profit or community-based organization.
• Extensive experience as a CHW, public health professional, social worker, or case manager.
• Deep understanding of healthcare and social service systems, including public benefits enrollment.
• Knowledge of community resources and organizations in the area.
• Comfort analyzing data and using reports to drive performance.
• Excellent oral and written communication skills.
• Proficiency with email, mobile devices, and CRM tools.
• Ability to travel to multiple locations.
• College degree required; MSW or MPH preferred.
• Ability to pass background check and pre-employment screening.

Responsibilities

• Lead and support a team of CHWs, coaching them to deliver excellent client care.
• Partner with local community organizations to recruit talented CHWs.
• Analyze performance data and reports to monitor team progress and drive results.
• Integrate CHWs with care teams in clinics and hospitals.
• Collaborate with community organizations to connect clients with essential resources.
• Use data to achieve program goals and continuously improve systems.

Skills

Leadership

Data analysis

Communication

Travel readiness

Bilingual (Spanish a plus)

CRM tools

Education

College degree

MSW preferred

MPH preferred

Tools

CRM tools

Email on mobile devices

Job description

IMPaCT Care Inc. in West Los Angeles, CA, is seeking a Manager of Community Health Worker Services to lead a team of CHWs and collaborate with healthcare organizations to connect clients with essential resources.

You will manage program operations, analyze data, and partner with community organizations to expand reach. A strong background in public health or social work, and experience with nonprofit leadership, are required. This in-person role offers competitive compensation and benefits.