Church Tech Success Manager - Onboarding & Growth (Remote)

Pushpay; United States; On-site; USD 67,500 - 76,000; Full time

Benefits offered by this job

100% employer-paid health premiums

401K match

12 paid Company Holidays

Paid parental and adoption leave

Job summary

Pushpay is seeking a dedicated Customer Success Manager to join their Nurture platform, which supports churches through technology. This role involves leading customer onboarding, managing relationships, and enhancing customer experience strategies.

The ideal candidate has experience in customer service, particularly in a technology or SaaS environment, and is skilled in church management systems. Responsibilities include implementing onboarding processes and maintaining customer follow-ups to ensure satisfaction.

This position offers a remote working arrangement with competitive compensation and benefits.

Qualifications

• Experience in a customer-facing role, preferably in a SaaS or technology setting.
• Strong written and verbal communication skills.
• Experience with church management systems is a plus.

Responsibilities

• Lead day-to-day onboarding execution with stakeholders.
• Manage customer relationships and monthly check-ins.
• Document processes for onboarding and support.

Skills

Customer-oriented

Technical aptitude

Strong communication

Problem-solving

Adaptability

Tools

Church Management Systems

Salesforce

Job description

Pushpay is seeking a dedicated Customer Success Manager to join their Nurture platform, which supports churches through technology. This role involves leading customer onboarding, managing relationships, and enhancing customer experience strategies.

The ideal candidate has experience in customer service, particularly in a technology or SaaS environment, and is skilled in church management systems. Responsibilities include implementing onboarding processes and maintaining customer follow-ups to ensure satisfaction.

This position offers a remote working arrangement with competitive compensation and benefits.