CHS Administration Associate Manager (Remote)

Hyatt; Chicago (IL); On-site; USD 78,000 - 87,000; Full time

Benefits offered by this job

Free hotel stays

Flexible schedule

Headspace subscription

Fitness center discount

Family assistance policy

Paid time off & benefits

Job summary

Hyatt Hotels Corporation seeks an Associate Manager who will be the main contact for key administrative processes. You will support business operations by leading projects across the organization and establishing best practices for core administrative functions.

You will help ensure team alignment with overall company goals and communications, while building connections with colleagues, customers, and guests.

Qualifications

• Strong project management and organizational skills, especially under tight timelines during openings and transitions.
• Excellent verbal and written communication skills, with an ability to coordinate with cross-functional teams and stakeholders.
• Comfortable operating in a fast-paced, evolving environment with a proactive and adaptable mindset.

Responsibilities

• Contract tracking involves regular reviews with the legal department to ensure alignment and to reconcile differences.
• Collaborate with stakeholders to align on monthly, quarterly, and annual forecast projections.
• Admin projects include onboarding schedules for new hires and new CRM hotels.
• Support equipment / IT ticketing, system access requests, job descriptions, postings, and surveys.
• Manage centralized announcements, which include open enrollment, award nominations timeline, IBGs, birthdays, and anniversaries.
• Build and maintain presentations utilizing Central Hotel Services dashboards, data, and analytics.

Skills

Project management

Communication

Adaptability

Education

Bachelor’s degree in business, information technology, or management

Job description

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Associate Manager who will serve as the main point of contact for key administrative processes. In this role, you will support business operations by leading projects across the organization. This position will help ensure team alignment with overall company goals and communications by establishing best practices for core administrative functions. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Organization- Hyatt Corporate Office

Summary

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Associate Manager who will serve as the main point of contact for key administrative processes. In this role, you will support business operations by leading projects across the organization. This position will help ensure team alignment with overall company goals and communications by establishing best practices for core administrative functions. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care For Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The CHS Associate Manager will be responsible for contract tracking, follow-up, and processes. They will lead business operations administration projects and manage RACIs across the organization.

• Contract tracking involves regular reviews with the legal department to ensure alignment and to reconcile any differences.
• Collaborate with stakeholders to ensure alignment on monthly, quarterly, and annual forecast projections.
• Admin projects include onboarding schedules for new hires and new CRM hotels.
• Support equipment / IT ticketing, system access requests, job descriptions, postings, and surveys.
• Manage centralized announcements, which include open enrollment, award nominations timeline, IBGs, birthdays, and anniversaries.
• Build and maintain presentations utilizing Central Hotel Services dashboards, data, and analytics.

Qualifications

Experience Required

• Strong project management and organizational skills, especially under tight timelines during openings and transitions.
• Excellent verbal and written communication skills, with an ability to coordinate with cross-functional teams and stakeholders.
• Comfortable operating in a fast-paced, evolving environment with a proactive and adaptable mindset.

Experience Preferred

• Bachelor’s degree in business, information technology, or management
• Outstanding project management, time management, and problem-solving skills
• Experience working in a team-oriented, collaborative environment
• Highly self–motivated and directed with the ability to effectively prioritize and execute tasks while under pressure.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The salary range for this position is $78,000 -87,000. This position is also eligible to earn an annual bonus.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.