Chronic Care Medical Assistant & Patient Advocate

Sante Health System, Inc; Fresno (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid time off

Advancement opportunities

Job summary

Sante Health System in Fresno, CA seeks a Medical Assistant to support the Chronic Care Management program, collaborating with physicians, staff, and management to coordinate care for eligible patients. You will promote patient engagement, capture reimbursements, and ensure outcome quality while maintaining HIPAA compliance.

The role demands strong communication, multi-tasking, and a patient-centered approach in a busy clinic.

Qualifications

• High school diploma or GED required.
• Graduate of an accredited Medical Assistant program.
• Certification from AAMA preferred.

Responsibilities

• Develops CCM process with physicians and staff.
• Identifies eligible CCM patients and completes monthly calls.
• Ensures CCM calls are coded properly for reimbursement.
• Provides age-appropriate patient education and navigation.
• Encourages patient self-management and home monitoring.
• Maintains CCM quality improvement and makes referrals as needed.
• Demonstrates system values and complies with policies.
• Maintains patient confidentiality per HIPAA.

Skills

Community health concepts

Care coordination

Communication skills

Multi-tasking

HIPAA compliance

Patient advocacy

Bilingual English/Spanish

Education

High school diploma/GED

Accredited MA program

AAMA certification preferred

Tools

Epic EMR

Job description

Sante Health System in Fresno, CA seeks a Medical Assistant to support the Chronic Care Management program, collaborating with physicians, staff, and management to coordinate care for eligible patients. You will promote patient engagement, capture reimbursements, and ensure outcome quality while maintaining HIPAA compliance.

The role demands strong communication, multi-tasking, and a patient-centered approach in a busy clinic.