Chromebook Repair Technician – 1st Shift (Long-Term)

CDW; Elk Grove (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

CDW in Elk Grove, IL is seeking a Computer Repair Technician to diagnose and repair Chromebooks. The role focuses on hardware and software troubleshooting, utilizing hand tools and repair equipment, while maintaining quality and production standards.

The position supports cross-training across K–12 device types, aims to meet production goals, and requires strong communication skills along with the ability to lift up to 50 lbs. The shift is 1st and location is Elk Grove, IL.

Qualifications

• Experience as a computer technician or in a similar IT role.
• Ability to diagnose and resolve technical issues effectively.
• Strong attention to detail and safety in handling hardware.
• Comfort working in a warehouse environment with temperature and noise.

Responsibilities

• Accurately review customer work orders and assess computer issues to identify problems.
• Test and evaluate device needs to determine appropriate repairs.
• Perform electronic device repairs, including hardware and software troubleshooting.
• Troubleshoot hardware or software issues following proper procedures.
• Set up, repair, or replace computer hardware and related devices.
• Follow QC standards and ensure devices meet customer requirements.

Skills

Computer hardware repair

Chromebooks repair

Troubleshooting

Production focus

Documentation

Job description

CDW in Elk Grove, IL is seeking a Computer Repair Technician to diagnose and repair Chromebooks. The role focuses on hardware and software troubleshooting, utilizing hand tools and repair equipment, while maintaining quality and production standards.

The position supports cross-training across K–12 device types, aims to meet production goals, and requires strong communication skills along with the ability to lift up to 50 lbs. The shift is 1st and location is Elk Grove, IL.