Christmas Assistant

The Salvation Army USA Western Territory; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

The Salvation Army USA Western Territory in Tucson is seeking an Administrative/Clerical assistant for seasonal full-time work assisting with Angel Tree, Christmas Assistance, and Adopt-a-Family programs. This role involves data entry, document verification, and patient outreach.

You will handle registrations, guide applicants, respond to inquiries, and maintain program records. Strong Microsoft Office skills, clear communication, and the ability to work with diverse populations are essential.

Qualifications

• Administrative/Clerical experience required.
• Knowledge of Microsoft Office programs.
• Ability to communicate effectively in writing and verbally.
• Sensitivity to and respect for a diverse population.
• Professional, compassionate interaction with the public.
• Strong organizational and detail-oriented skills.
• Ability to pass a background check.

Responsibilities

• Review Christmas Assistance registration applications for accuracy, completeness, and eligibility requirements.
• Guide and support applicants in gathering required information and supporting documentation.
• Provide supportive assistance to individuals and families during the Angel Tree application and registration process.
• Assist applicants with completing Angel Tree applications accurately and completely, including clarifying required information.
• Perform high-volume data entry for Christmas Assistance applications and Adopt-a-Family registrations, ensuring accuracy and timeliness.
• Respond to telephone inquiries regarding Christmas Assistance programs and schedule appointments as needed.
• Compile and maintain statistical and program data for planning and distribution of toys and assistance.
• Assist with Adopt-a-Family sponsor registration and verify required sponsor information.
• Gather and document toy wish lists and requested items from eligible applicants.
• Provide support at remote distribution locations, including client check-in and record verification.
• Coordinate sponsor donations and delivery of donated items to recipients.
• Prepare donor thank-you letters after the program season.
• Perform other duties related to Christmas Assistance, Angel Tree, and Adopt-a-Family programs as assigned.

Skills

Administrative experience

Microsoft Office

Verbal & written communication

Diversity sensitivity

Public interaction

Organized & detail-oriented

Background check ready

Job description

LOCATION:Hospitality House - 1002 N. Main Ave., Tucson, AZ

STATUS:40 HoursFull Time/Temporary- Employment available through December

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

QUALIFICATIONS:

• Administrative/Clerical experience
• Knowledge of Microsoft programs
• Be able to communicate both verbally and in writing
• Able to demonstrate sensitivity to and respect for a diverse population
• Be able to work with the public in a professional, compassionate manner
• Organized and detailed
• Be able to pass a background check

RESPONSIBILITIES:

• Review Christmas Assistance registration applications for accuracy, completeness, and eligibility requirements.
• Guide and support applicants in gathering required information and supporting documentation.
• Provide supportive assistance to individuals and families throughout the Angel Tree application and registration process.
• Assist applicants with completing Angel Tree applications accurately and completely, including providing clarification regarding required information.
• Perform high-volume data entry for Christmas Assistance applications and Adopt-a-Family program registrations, ensuring information is entered accurately and in a timely manner.
• Respond to telephone inquiries regarding Christmas Assistance programs; provide information regarding program requirements, required documentation, and registration procedures, and schedule appointments as needed for individuals unable to complete online registration.
• Compile and maintain statistical and program data necessary to support planning and distribution of Christmas toys and assistance.
• Assist with Adopt-a-Family sponsor registration, including gathering and verifying required sponsor information.
• Assist with collecting and documenting toy wish lists and requested items from eligible applicants.
• Provide support at remote distribution locations, including client check-in, database verification, and cross-checking records to identify duplicate holiday assistance.
• Assist with coordinating sponsor donations and set up delivery of donated items to designated recipients, as needed.
• Assist with post-program donor communication, including follow-up correspondence and preparation of thank-you letters upon completion of the Christmas Assistance season.
• Perform other duties related to Christmas Assistance, Angel Tree, and Adopt-a-Family programs as assigned.

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl, and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review Know Your Rights notice from the Department of Labor.