Angel Tree Coordinator

The-Salvation-Arm; North Highlands (CA); On-site; USD 35,000 - 52,000; Full time

Job summary

The Salvation Army in Sacramento County is seeking a coordinator to assist with Christmas efforts, including Angel Tree program management and donor coordination. This role involves intake, paperwork preparation, data entry, and maintaining records for families served.

Strong communication and organizational skills are essential. You will collaborate with Social Services, organize toy drives, and support events while ensuring confidentiality and adherence to program guidelines.

Qualifications

• Must be a person of high integrity and aligned with The Salvation Army’s mission.
• Ability to work independently without daily supervision.
• Strong verbal and written communication with a welcoming attitude.
• Ability to learn modern office procedures and equipment.
• Knowledge of The Salvation Army practices, policies and resources.

Responsibilities

• Interview clients and prepare paperwork for families to participate in the Christmas Program and other assistance.
• Provide intake, assessment and financial assistance to low-income families and individuals.
• Maintain client files and update tracking spreadsheets and reports.
• Coordinate with donors, track Angel Tree tags, and respond to inquiries via phone and email.
• Organize Angel Tree supplies, deliveries and toy drives; assist with events and staffing as needed.

Skills

Verbal communication

Written communication

Team player

Multi-tasking

Confidentiality

Reliability

Independence

Punctuality

Customer service

Tools

Excel

Registration database/software

Job description

Description

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE

The purpose of this position is to assist Sacramento County Operations with Christmas efforts including the coordination of the Angel Tree Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interview clients and prepares all necessary paperwork for families to participate in the Christmas Program, and other types of assistance such as rent, utilities and food.
• Provides intake, assessment and financial assistance to low-income families and individuals.
• Prepares client files, enters client data into tracking sheets, compiles records and prepares reports.
• Maintains records of all persons interviewed and records either the type of assistance given or the reason why assistance was denied.
• Refers clients to community resources and other organizations as appropriate for the client's needs.
• Accesses and records client and community resource information.
• Makes phone calls to past and potential toy donors and follow-up emails with donors.
• Answers and assists any Angel Tree and toy drive inquiries and questions.
• Orders Christmas Supplies and maintains Angel Tree tags.
• Provides relationships with donors through phone and email.
• Composes and types routine correspondence with donors.
• Updates Christmas operation tracking spreadsheet in an Excel document daily.
• Organizes and maintains Christmas operation tracking spreadsheet, toy drive and Angel Tree response forms, tracking of tag delivery and drop off sheet, and other related Christmas donor records.
• Prepares Angel Tree delivery bags with appropriate assigned tags, handouts, posters, and numbered toy bags.
• Records and tracks toy barrel deliveries and pickups while maintaining correspondence with Operations Manager.
• Distributes Angel Tree tags and Angel Tree paperwork to appropriate personnel.
• Coordinates with Social Services using the Christmas registration database and software.
• Train at Social Services for Christmas application intakes and Christmas software.
• Communicate with the media sponsors, arrange tag delivery, and assign a date of pick up for them.
• Assists with Angel Tree at the malls as needed.
• Assists with various events and provides support with special assignments, projects, and other programs as directed.
• Other related duties may be assigned.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

• Must be a person of high integrity, beliefs, and lifestyle, and in agreement with The Salvation Army’s mission statement.
• Ability to work independently and without daily immediate supervision.
• Ability to work in a team environment, and multi-task required duties.
• Must be prepared to encounter a variety of assignments and timelines.
• Be able to maintain confidentiality of sensitive materials and information.
• Must possess excellent verbal and written communication skills and have an open, welcoming and helpful presence and attitude with all people.
• Ability to learn modern office procedures and equipment.
• Knowledge of The Salvation Army practices, policies and organizational resources.
• Must be punctual, organized, reliable, honest and responsible.
• Ability to effectively present information over the phone and in small group situations to donors, clients, and other employees of the organization.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
• Must be 21 years or older.
• Authorize The Salvation Army to add name to the CA DMV Pull Notice Program
• Complete The Salvation Army vehicle course training.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
• Ability to grasp, push, and/or pull objects.
• Ability to reach overhead.
• Ability to lift up to 10-20 lbs. for positions that require lifting.
• Ability to process written, visual, and/or verbal information.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.