Chocolatier & Guest Experience Associate (Free Treats)

Ghirardelli Chocolate; Santa Monica (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Holiday Pay – 1.5x pay for holidays

Free Sundae or shake on every Shift

Employee Discount – 50% off everything

Quarterly Bonus opportunity!!

Starting Pay – $ 20.00

Job summary

Ghirardelli Chocolate in Santa Monica, CA is seeking a Restaurant/Retail Associate to perform all restaurant and retail duties. You will greet guests, process transactions, merchandise and stock shelves while delivering friendly, high-energy service.

Strong cash handling, knowledge of pricing, and upselling opportunities are essential. The role requires reliability, willingness to work nights and weekends, and prior retail experience is desirable.

Qualifications

• Must be 18 years old.
• High school diploma preferred.

Responsibilities

• Provide exceptional Guest service
• Effectively manage cash handling and credit card processing
• Assemble various proprietary retail items per the Recipe Guidelines
• Maintain adequate supply of all retail product on sales floor and back stock
• Ensure product is priced and signed per Company Guidelines
• Maintain cleanliness, arrangement, and display per standards
• Maintain knowledge of products, pricing, and company history
• Use product and pricing knowledge to upsell guests
• Gift-wrap items as needed per guidelines
• Follow Food Safety guidelines and keep areas clean
• Replenish fountain and candy items and maintain stockroom
• Keep fountain area stocked and in good condition
• Set up, maintain, and break down fountain area
• Operate dishwashing machine

Skills

Basic math

Communication

Independence

Teamwork

Time management

Guest service

Dishwashing

Education

HS Diploma

18+ age requirement

Job description

Ghirardelli Chocolate in Santa Monica, CA is seeking a Restaurant/Retail Associate to perform all restaurant and retail duties. You will greet guests, process transactions, merchandise and stock shelves while delivering friendly, high-energy service.

Strong cash handling, knowledge of pricing, and upselling opportunities are essential. The role requires reliability, willingness to work nights and weekends, and prior retail experience is desirable.