Chocolatier & Customer Delight Specialist

Ghirardelli Chocolate Company; San Leandro (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Starting pay $16.90

Holiday pay 1.5x

Free sundae or shake

Employee discount 50% off everything

Quarterly bonus

Job summary

Ghirardelli Chocolate Company is hiring a Restaurant/Retail Associate in California. The role blends restaurant and retail duties, including merchandising, stocking, and guest service for premium chocolate lines. Candidates should be high energy, reliable, and able to work nights and weekends.

Starting pay is $16.90 per hour with holiday pay and a 50% employee discount. The position offers a quarterly bonus opportunity and free sundae or shake on every shift, with shifts possibly requiring

Qualifications

• Basic math and numerical accuracy needed.
• Strong verbal and written communication skills.
• Ability to work with minimal supervision.
• Ability to work with a diverse team and professional under pressure.
• Good time management and reliability.

Responsibilities

• Provide exceptional Guest service.
• Handle cash and credit card transactions per Company Procedures and best practices.
• Assemble various proprietary retail items per the Recipe Guidelines.
• Maintain adequate supply of all retail products on the sales floor and in back stock.
• Ensure all product is appropriately priced and signed per Company Guidelines.
• Keep the sales floor and products clean and organized per Company standards.
• Maintain knowledge of all products, pricing, and Company History.
• Upsell by leveraging product knowledge and pricing.

Skills

Basic math

Communication skills

Time management

Diversity teamwork

Reliability

Strong work ethic

Dishwashing operation

Education

High school diploma preferred

Job description

Ghirardelli Chocolate Company is hiring a Restaurant/Retail Associate in California. The role blends restaurant and retail duties, including merchandising, stocking, and guest service for premium chocolate lines. Candidates should be high energy, reliable, and able to work nights and weekends.

Starting pay is $16.90 per hour with holiday pay and a 50% employee discount. The position offers a quarterly bonus opportunity and free sundae or shake on every shift, with shifts possibly requiring