Chip Runner: Fast-Paced Casino Guest Services

Live! Casino & Hotel Philadelphia; Hanover (MD); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Comprehensive health benefits

On-site Wellness center

Tuition Reimbursement

Free parking

Free food and discounted meals

Discounts on Live! hotel, F&B, and娛樂

Annual merit-based pay increases

Bonuses (discretionary)

Job summary

Live! Casino & Hotel Philadelphia seeks a full-time Chip Runner to support smooth game operations and guest experiences. You will handle cash exchanges, distribute chips, and assist with game setup under supervision, constantly focusing on speed, accuracy, and guest service.

The role is entry-level, ideal for individuals with serving experience aiming to enter the casino industry. The environment is fast-paced with union representation and requires flexibility across shifts.

Qualifications

• A high school diploma or GED is required.
• Must be able to obtain and maintain required Maryland license.
• Excellent customer service and professional demeanor expected.

Responsibilities

• Provide exemplary customer service with a professional demeanor.
• Exchange cash and distribute chips to guests.
• Assist players with color up and chip denomination exchanges.
• Assist dealers and supervisors in starting, combining, and breaking games.
• Ensure safety and security by reporting suspicious activity.
• Attend training and meetings as required.
• Maintain cleanliness of work area and collect chip trays.

Skills

Customer service

Positive attitude

Communication

Math skills

Detail oriented

Prompt service

Problem solving

Education

High school diploma or GED

Job description

Live! Casino & Hotel Philadelphia seeks a full-time Chip Runner to support smooth game operations and guest experiences. You will handle cash exchanges, distribute chips, and assist with game setup under supervision, constantly focusing on speed, accuracy, and guest service.

The role is entry-level, ideal for individuals with serving experience aiming to enter the casino industry. The environment is fast-paced with union representation and requires flexibility across shifts.