Chip Runner: Casino Guest Services Pro

Live! Casino & Hotel Philadelphia

Maryland

On-site

USD 13,000 - 18,000

Full time

12 days ago

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Benefits offered by this job

Comprehensive health benefits

Free parking

Free food and discounted meals

On-site Wellness center

Tuition Reimbursement

Annual merit increases

Discretionary bonuses

Job summary

Live! Casino & Hotel Philadelphia is seeking a Chip Runner to provide fast, friendly service at our Maryland property location.

This entry-level role focuses on exchanging cash for chips, distributing chips, and supporting bankers, floor supervisors, and poker dealers to keep games running smoothly. In this union-represented position, you will engage guests with a professional demeanor, maintain the work area, and participate in training while adhering to licensing requirements and safety

Qualifications

Must have a high school diploma or GED or equivalent.
Must be able to obtain and maintain the Maryland Lottery and Gaming Control Agency license.
Physical requirements: 50% standing, 50% walking, repetitive hand motions, use of stairs and elevators.
Working conditions: 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and ~3000 employees.
This is a union position with potential union dues/fees.

Responsibilities

Providing exemplary customer service with a professional demeanor.
Exchange of cash and distributing chips to guests.
Assisting players who wish to color up, exchanging small-denomination chips for larger denominations.
Assisting dealers and supervisors in starting, combining, and breaking games.
Ensuring safety and security by notifying management of suspicious activities.
Attending training and meetings when required.
Maintaining the cleanliness of work area, including collection of chip trays and returning them to designated areas.