Children's Case Manager (9238)

Paycom - ATS; Mesa (AZ); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

401K plan with company match

Paid time off

Medical, dental, vision plans

Employee wellness programs

Job summary

Terros Health is hiring a Children's Case Manager at the Stapley Dr Health Center in Mesa, AZ. You will provide case management with a clinical perspective and coordinate services for families under the Arizona Practice Model 12 Principles.

Work involves in-office and in-home support, completing intakes, and collaborating with a multidisciplinary team. The role reports to the Clinical Coordinator and offers full benefits and growth opportunities.

Qualifications

• GED/High school diploma with a minimum of 3 years of behavioral health (BH) experience.
• Associate degree in BH or higher required/preferred depending on role.
• Bachelor’s or Master’s degree in BH strongly favored for advancement.

Responsibilities

• Engage families to identify supports per Arizona Model and RBHA guidelines.
• Facilitate CFT/Service Plan meetings to create individualized plans.
• Coordinate and schedule meetings with natural/formal supports and stakeholders.
• Submit referrals to clinical outpatient services and track progress.
• Maintain electronic medical records with accurate assessments and plans.
• Develop safety plans and strengthen relationships with families and stakeholders.

Skills

Behavioral health experience

Case management

Interdisciplinary team

CFT process

RBHA guidelines

Education

High school diploma or GED

Associate degree in BH

Bachelor’s degree in BH

Master’s degree in BH

Tools

Electronic medical records (EMR)

Job description

Job Details: Job Location: Stapley Drive - Mesa, AZ 85204, Position Type: Full Time, Education Level: High School Diploma/GED, Salary Range: $19.12 - $20.46 Hourly, Travel Percentage: Up to 50% , Job Shift: Day Shift, Job Category: Behavioral Health/Social Work , Terros Health is pleased to share an exciting and rewarding opportunity for a Children's Case Manager working at our Stapley Dr Health Center location. Reporting to the Clinical Coordinator, the ideal individual is flexible, compassionate, and professional. You will provide effective case management, clinical perspective, and service coordination for families in accordance with the Arizona Practice Model 12 Principles. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking.

Our programs are accessible and focus on the whole person including: primary care, nutrition, counseling and groups sessions, addiction treatment, children’s services, housing, and pharmacies. Our staff possesses great service and administrative skill sets and in-depth knowledge of patient care that complement the whole person and circle of care. Along with great benefits, continuous training, and a welcoming environment, we offer the opportunity for you to grow in your career with Terros Health.

HOPE ~ HEALTH ~ HEALING

Terros Health is hiring a Children's Case Manager at our Stapley Dr Health Center in Mesa, AZ.

Location: 1111 S Stapley Dr #5060, Mesa, AZ 85204

Schedule: Full-Time, Employed

Monday-Friday, 9am-6pm

No Weekends

Additional Language Differential Pay is Available

Full Benefits, Including 401K, and Generous PTO/PST

Position Summary

The Children’s Case Manager position is designed to provide effective case management, clinical perspective, and service coordination for families in accordance with the Arizona Practice Model 12 Principles. Under the Agency’s policies and professional requirements, participates as a member of an interdisciplinary clinical team. Managing clients by, assisting with their treatment coordination, including but not limited to 6-month and annual assessments, and hospital admissions and discharges. They will also serve those children who are involved with the Department of Child Safety who are not receiving other behavioral health services. Completes intakes as required by site needs, and assists teammates with case coordination for additional referrals, including but not limited to referrals for high needs case management (HNCM), behavior coaching, and out of home (OOH) packets or referrals for psychological evaluations. Communicates and documents client progress toward their family vision and treatment goals. This is a direct service position with opportunities to provide in-office and in-home family support and case management services. Works under the direct supervision of the Children’s Licensed Clinical Coordinator.

Duties Include

• Conducts the engagement process with families to identify natural/formal supports as outlined in the Arizona Model, Child and Family Team (CFT) process, and Regional Behavioral Health Authority (RBHA).
• Facilitates CFT/Service Plan meetings according to the Arizona Model and RBHA guidelines in order to create individualized service plans as identified by the CFT members.
• Ensures families understand the behavioral health process, the role of CFT Facilitator, and ensure family participation that links them to natural or community-based supports.
• Coordinates and schedules CFT/Service Plan meetings with natural, formal supports, and system stakeholders.
• Submits appropriate referrals to clinical outpatient services within agency and other behavioral health providers identified by the CFT.
• Updates and maintains electronic medical records on each case which include but not limited to; Annual Assessment Update, RBHA demographics, Child and adolescent service intensity instrument (CASII), and CFT/Service Plan.
• Completes strength assessments and crisis/safety plans with families according to RBHA and the Arizona Department of Health Services (ADHS) guidelines.
• Develops positive supportive relationships with consumers, family, stakeholders, and other Terros employees.
• Complete Intake/Core Assessment as needed, according to RBHA and ADHS guidelines.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest‑free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more

Qualifications

• GED/High school diploma with a minimum of 3 years of behavioral health (BH) experience working with children, or
• Associate degree in the BH field, or
• Bachelor’s degree in BH field, or
• Bachelor’s degree in non-behavioral health field with 1 year minimum of BH experience working with children, or
• Master’s degree or higher in behavioral health field.
• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment.
• Must have or obtain a valid Arizona Driver License, be 21 years of age with a minimum 4 years driving experience. Must meet requirements of Terros driving policy
• Must pass a TB Test.
• Must pass a typing assessment with a speed of at least 25 wpm.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.