Children’s Care Coordinator - Bilingual (Spanish)

Shelby American, Inc.; Town of Hempstead (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player in mental health is seeking a dedicated Children's Care Coordinator to join their interdisciplinary team. This role involves providing vital care coordination for children with mental health challenges, ensuring they receive the necessary support and services. The ideal candidate will have a strong background in mental health care, excellent communication skills, and the ability to engage with various community resources. If you are passionate about making a difference in the lives of young people and are ready to take on a rewarding challenge, this position offers the opportunity to contribute significantly to the well-being of the community.

Qualifications

• Bachelor's degree or RN with relevant experience required.
• Must be bilingual in Spanish and possess excellent interpersonal skills.

Responsibilities

• Conduct assessments and maintain case files for clients.
• Coordinate care planning and participate in team meetings.

Skills

Bilingual (Spanish speaking)

Interpersonal Skills

Crisis Intervention

Communication Skills

Organizational Skills

Education

Bachelor's Degree

Licensed Registered Nurse

Master's Degree

Tools

Microsoft Word

Outlook

Electronic Health Records Systems

Job description

Description

Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help young people with mental illness by becoming a Children's Care Coordinator.

The Children's Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill children/ youth with multiple medical and /or co-occurring substance abuse disorders. Advocates for and supports the client, engages with community agencies/health care providers and others on his or her behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/or hospitalizations. Provides clinical support to the team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions and resources to maintain focus on outcomes and best practices.

Essential Duties and Responsibilities

• Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources.
• Maintain case files and keep the Supervisor/Director informed and up-to-date on client issues.
• Participates in the development/documentation/review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with the Care Manager and other team members to ensure focus on desired outcomes.
• Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other agency staff on behalf of clients.
• Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner.
• Coordinates care planning with other providers of services/resources to ensure goal directed, collaborative care, including care transitions.
• Works as apart of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial conditions to review client status, update plans and goals and review outcomes to further program goals; Participate in staff meeting as well as bi-weekly supervision meeting with Supervisor/Director
• Acts as a resource/consultant to all team members on psychosocial and or substance abuse issues and resources.
• Provides telephonic as well as face to face outreach, engagement and service planning in the field.
• Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
• Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed.
• Provides crisis intervention and follow-up.
• Other duties as assigned.

Requirements

Education & Experience:

• A Bachelors of Arts or Science with two years of relevant experience OR
• A License Registered Nurse with two years of relevant experience OR
• A Masters with one year of relevant experience.
• Must be bilingual- Spanish speaking
• Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model.
• Knowledge of Medicaid, Social Security and other entitlements preferred.
• Excellent interpersonal skills required
• Must have the ability and willingness to regularly travel to various locations in Nassau County, using agency vehicle when transporting consumers.
• CANS certified

Other Qualifications:

• NYS Driver’s License required; must take defensive driving course through agency or external provider
• Working knowledge of computer software (Microsoft Word, Outlook) and electronic health records systems
• Strong verbal and written communication skills required as well as detailed oriented, organized and ability to handle multiple projects at the same time.