Childcare Operations & Engagement Lead

A WHOLE NEW WORLD ACADEMY; New Jersey; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical reimbursement

401(k) Retirement Plan

Paid vacation

Professional development and training

Job summary

A Whole New World Academy is seeking an organized Office Manager to support daily daycare operations, parent communication, staff coordination, and regulatory compliance in New Jersey. You will handle front-office tasks professionally and engage with children and families with care.

The role includes enrollment support, attendance tracking, scheduling, and general assistance to the Director. You will also help post content for social media and keep families informed about classroom activities

Qualifications

• High school diploma or GED required; some college preferred.
• Experience in office administration, front desk, daycare, or school setting favored.
• Proficient with Microsoft Office, Excel, Outlook, and social media platforms.
• Strong communication, organization, and time management skills.

Responsibilities

• Manage front-desk operations with a welcoming presence for families and visitors.
• Assist with enrollment paperwork, attendance records, billing coordination, and student files.
• Serve as a liaison between parents, teachers, and administration.
• Respond to emails, phone calls, and parent inquiries promptly and professionally.
• Support scheduling, event planning, forms, compliance documents, and daily logistics.
• Maintain the center calendar and assist with staffing communication as needed.
• Create and post engaging content for social media (Instagram, Facebook, newsletters).
• Capture photos/videos (with permission) of classroom activities for marketing/updates.
• Help manage website updates, flyers, announcements, and family communication tools.
• Provide classroom support when necessary—reading to children, transitions, pickups, etc.
• Uphold privacy, safety, and center policies at all times.

Skills

Customer service

Communication

Time management

Multi-tasking

Front desk management

Education

High school diploma or GED

Some college

Tools

Microsoft Office

Excel

Social media platforms

Job description

A Whole New World Academy is seeking an organized Office Manager to support daily daycare operations, parent communication, staff coordination, and regulatory compliance in New Jersey. You will handle front-office tasks professionally and engage with children and families with care.

The role includes enrollment support, attendance tracking, scheduling, and general assistance to the Director. You will also help post content for social media and keep families informed about classroom activities