Childcare Eligibility & Records Specialist

Central Council Tlingit & Haida Indian Tribes; Juneau (AK); Sur place; USD 52 000 - 56 000; Plein temps

Résumé du poste

Central Council Tlingit & Haida Indian Tribes in Juneau, AK seeks a diligent Childcare Development Technician to provide technical support to staff and clients of the Child Care Department. You will work with parents and providers to determine eligibility for CCDBG programs and ensure applications are complete.

Ideal candidates have strong knowledge of regulations, proficient in Microsoft Office, excellent customer service, and the ability to manage confidential files and generate reports.

Qualifications

• Knowledge of correct business practices, correspondence, and typing formats including English grammar, composition, spelling and punctuation.
• Ability to read and comprehend regulation, procedures, and policies; apply them to specific situations; and explain them to the public and others.
• Knowledge of interviewing techniques.
• Ability to evaluate and recommend changes in eligibility.
• Ability to perform basic arithmetic, such as fractions, decimals and percentages.
• Basic knowledge of accounting systems.
• Ability to work independently and prioritize workload.
• Extensive knowledge of Microsoft Suite Programs.
• Above average case management skills.
• Excellent customer service skills.
• Excellent prioritization and time management.
• Ability to practice tact, courtesy, and discretion.
• Experience working with Native American clientele and understanding of cultural needs.

Responsabilités

• Responsible for reading, understanding, and interpreting State, Federal Tribal codes and procedural manuals.
• Responsible for ensuring that all applications are complete and include necessary data and supporting documents.
• Schedules clients with complete applications to meet with the Childcare Manager and/or Childcare Specialist.
• Establish and maintain confidential records and files and must record statistical information.
• Responsible for maintaining the Childcare Library.
• Gather and compile statistical information and prepare regular and recurring reports, this may involve researching files, contacting clients or vendors, or other outside sources to obtain missing information or to correct information.
• Regularly conducts audits of all assigned client files corrects and reporting or data entry errors found, recalculates and makes adjustments for incorrect benefit payments.
• Establish eligibility based on application.
• Process all internal paperwork for the client such as requesting checks, writing referrals etc.
• Coordinate work by scheduling assignments and may oversee the work of other clerical employees.
• Process checks requests, purchase orders for clients participating in the program.

Connaissances

Regulation comprehension

Attention to detail

Data entry

Customer service

Time management

Office software

Confidentiality

Scheduling

Auditing

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Central Council Tlingit & Haida Indian Tribes in Juneau, AK seeks a diligent Childcare Development Technician to provide technical support to staff and clients of the Child Care Department. You will work with parents and providers to determine eligibility for CCDBG programs and ensure applications are complete.

Ideal candidates have strong knowledge of regulations, proficient in Microsoft Office, excellent customer service, and the ability to manage confidential files and generate reports.