Hilo Career Counselor

Child Care Resources Inc; Hilo (HI); On-site; USD 42,000 - 64,000; Full time

Job summary

Child Care Resources Inc seeks an organized professional to support practitioners in the Childcare Registry, review applications for completeness, and provide guidance on training and career development.

You will perform outreach to promote the Registry, support field staff with health and safety requirements, and assist in program marketing and data reporting. Prior CDA knowledge is a plus.

Qualifications

• Must have strong customer service and communication skills.
• Must be able to relate to people in a friendly, professional manner.
• Experience with the CDA process is a plus.

Responsibilities

• Responds to practitioner inquiries about the Childcare Registry program and reviews applications for completeness.
• Provides guidance on training opportunities and professional development.
• Performs outreach to promote the Registry and inform practitioners and the public.
• Assists in marketing the program and gathering data for reports.
• Supports DHS Health & Safety requirements guidance to field staff.
• Performs other duties as necessary.

Skills

Customer service

Verbal communication

Written communication

Computer proficiency

Typing skills

Multicultural experience

Education

Associate Degree in Early Childhood Education or related field

Tools

CDA process

Job description

PACH seeks an individual to support practitioners with Childcare Registry, identifying their professional development goals and Health and Safety training requirements.

What You’ll Do

Key Responsibilities:

• Answers calls from practitioners regarding the Childcare Registry program and reviews Registry applications for completeness.
• Provides technical assistance to practitioners on Registry forms and assesses applications under the direction of Registry Specialists.
• Counsels practitioners on training opportunities and professional development programs to enhance work performance and support career goals.
• Performs outreach duties promoting and informing the public and practitioners of the Childcare Registry.
• Provides guidance to field staff on DHS annual Health & Safety requirements.
• Assists in program marketing and gathers data for statistical reports.
• Performs other duties as necessary.

Requirements

Mental, Physical and Communication Demands:

• Must be able to interact and communicate effectively with a wide variety of people, requiring excellent verbal and written communication skills.
• Must be organized and able to pay close attention to detail.
• Requires relating to people in a friendly and professional manner.
• Must be able to work independently and closely in a team.
• While performing duties of this job, the employee is regularly required to sit, stand and kneel.
• Must occasionally lift/or move more than 50 pound

Skills and Knowledge:

• Knowledge of customer service and oral and written communication skills is required.
• Requires proficiency in computer & typing skills.
• Previous experience interacting in a multi-cultural community.
• Knowledge of CDA process
• Knowledge of State's child care licensing requirements is preferred.
• Knowledge of community child care issues and resources is preferred.

Education/Experience:

• Experience working in the early childhood field is preferred.
• Associate Degree in Early Childhood Education or related field.
• Optima Employee Assistance Program (EAP)